Antonio Rodriguez | Page 4

Even better than before! My 2010 Elantra was serviced regularly at the Hyundai dealership and I had paid it off 7 months ago, I was happy and planned to be with this car for m My 2010 Elantra was serviced regularly at the Hyundai dealership and I had paid it off 7 months ago, I was happy and planned to be with this car for many more years. Another car ran into me and the plan changed but I found that the Elantra had made great advances over the 7 years and it was still the best value, and even better than before. My service department in Harrisonburg is efficient and reliable so I'm also glad to be able to continue with that kind of service for my new car. More

by juliarhall7 Verified Customer Verified Customer

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Excellent Everything was to my satisfaction. Couldn't ask for nicer people. Lee Cain bought me a soda and offered to make me lunch. Excellent salesperson to bu Everything was to my satisfaction. Couldn't ask for nicer people. Lee Cain bought me a soda and offered to make me lunch. Excellent salesperson to buy a car from. More

by cseekford2002 Verified Customer Verified Customer

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2017 elentra GREAT EXPERENCE,NICE CAR ,I LOVE IT! I WOULD SHOP THERE AGAIN,AND AGAIN. I HAVE A FRIEND THAT WANTS TO SHOP THERE. I TOLD HER ABOUT MY GREAT EXPERENCE GREAT EXPERENCE,NICE CAR ,I LOVE IT! I WOULD SHOP THERE AGAIN,AND AGAIN. I HAVE A FRIEND THAT WANTS TO SHOP THERE. I TOLD HER ABOUT MY GREAT EXPERENCE. More

by preskool_granny Verified Customer Verified Customer

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Highly Recommend Excellent! We will definitely come back for a purchase in the future! We love the warranty that is offered by Hyundai and the customer service is by f Excellent! We will definitely come back for a purchase in the future! We love the warranty that is offered by Hyundai and the customer service is by far some of the best we've ever experienced while purchasing a new vehicle. Everyone is so nice and they like to have a good time while working (but they keep it professional) and make you feel like you're buying from friends. More

by morris.christina03 Verified Customer Verified Customer

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great! I had a great experience through Harrisonburg Hyundai. I would really recommend them. One of the employees actually came to my work, about 2 hours awa I had a great experience through Harrisonburg Hyundai. I would really recommend them. One of the employees actually came to my work, about 2 hours away, to change the dealership tags to temporary tags. More

by chelseamae2015 Verified Customer Verified Customer

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Harrisonburg Hyundai Will Make you HAPPY! The TEAM at Harrisonburg Auto Mall have got it going on! Antonio Rodriguez at Harrisonburg Honda introduced me to Keith Hansborough at Harrisonburg The TEAM at Harrisonburg Auto Mall have got it going on! Antonio Rodriguez at Harrisonburg Honda introduced me to Keith Hansborough at Harrisonburg Hyundai and all my worries just vanished. Keith listened to me, reviewed my wish list and spent the day patiently advising me when I asked. He was never pushy or tried to make a fast sale....he just wanted me to be HAPPY. He went to bat for me when WE negoitated the price, always positive and upbeat even when I was having doubts which really meant a lot to me. With the help of Josh Shifflett in the Finance Department I was heading down the highway in the car of my dreams with a smile on my face! If you want to be treated fairly and get an awesome automobile then call Harrisonburg Hyundai!! TOP NOTCH TREATMENT IN EVERYWAY! More

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Dishonest I had looked at their inventory online and then went to the dealership to look at and test drive some cars (mostly used, but was open to new cars as w I had looked at their inventory online and then went to the dealership to look at and test drive some cars (mostly used, but was open to new cars as well if they were within my budget). We began negotiating the car I was most interested in. When I mentioned that I thought I saw the car online for a cheaper price, the salesman (Lee Cain), waved it off and said that one had sold. We negotiated further and the sales manager (Antonio Rodriguez) swore the price they were giving me was the best they could do. I was hesitant and, since it was close to closing on a Friday, I told them I would let them know the next day. Antonio wanted the sale and said they couldn't guarantee the car won't sell before I decide, but that if I have an "epiphany" during the night and decide I want the car for sure, to let them know and they would hold the car. I took the quote sheet home (2 minutes away) and looked up the car I had seen online. IT WAS THE SAME CAR (per VIN) for a few hundred dollars less. I emailed them both immediately and told them I was disappointed in their dishonesty, but if they honor their advertised price they have a deal (I was paying in cash - no lending wait etc.). Lee returned my email and said he didn't realize we were talking about the same car (Really? He couldn't have taken a moment to double check on his computer at his desk while I was there?) and that they would honor the internet price. However, he later emailed me to say they sold the car. Friday - 7:45pm I send an email asking them to honor their advertised price. Saturday - 10:15am Mr. Cain replies saying yes they will honor it, but asks that I confirm again that I want the car. Saturday - 11:30am I confirm I want to move forward. Satuday - 1:10pm Lee emails to say they sold the car. Sure, nothing is guaranteed until you sign a contract. I get that. But if they were honest and honored their advertised prices to begin with, they would have had a sale. Also, don't tell me you will hold the car if you won't. I'm disappointed that they presented themselves as the standard negative stereotypes often associated with car salesmen. The following weekend I went to Wright Way Hyundai in Staunton and purchased a car. I have been driving Hyundais for decades and had just moved to Harrisonburg 18 months ago. It's unfortunate that I couldn't establish a relationship with the most local dealership, but I'm grateful that I'm now connected with a dealership I can trust a little more than others. More

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Thank you Patricia and Antonio for your excellent help! Patricia & Antonio made our buying experience easier & less stressful. We are grateful for their support, & honesty in the process of purchasing our c Patricia & Antonio made our buying experience easier & less stressful. We are grateful for their support, & honesty in the process of purchasing our car! They were excellent at contacting us, via text & phone calls, returning our messages quickly and multiple times a day, when needed. Both Pat & Tony were patient with my husband & I, as we decided which vehicle would suit our family best. They were encouraging & understanding as we explored many types of cars. Patricia & Antonio helped to make this journey simple and enjoyable. We are grateful for their help, guidance, & wisdom. More

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