Antoun Ibrahim

Welcoming and comfortable. Staff is very friendly and helpful. Car buying process was seamless and without stress. Staff is very friendly and helpful. Car buying process was seamless and without stress. More

Report | Print

We have leased vehicles (CR-V/CRVHY) from Lia Honda through Mike Taylor for many years. We were initially horrified to learn this Thanksgiving that Mike had retired after nearly 40 years! But Mike was through Mike Taylor for many years. We were initially horrified to learn this Thanksgiving that Mike had retired after nearly 40 years! But Mike was kind enough to walk through the dealership and steer us to Antoun Ibrahim as his trusted successor and friend. Antoun proved to be most knowledgeable and friendly, as he assisted us in painlessly obtaining two new CRVHYs. Now we feel very comfortable remaining “Lia Regulars”. More

Report | Print

This is my second purchase with Lia Honda. I was so satisfied with my first truck and the way handled the sale that I chose to do business with them again. I was so satisfied with my first truck and the way handled the sale that I chose to do business with them again. More

Report | Print

Dealership has always been helpful from the sales department to the service department..I always select and return to a dealership that meets my expectations and Lia Honda has always done that. Purch department to the service department..I always select and return to a dealership that meets my expectations and Lia Honda has always done that. Purchasing a car is never a problem under the leadership and support of Lia sales manager Anton Ibrahim. His honesty and knowledge makes purchasing a new car a pleasure. More

Report | Print

Antoun Ibrahim far met my expectations. I needed a very hands on, super supportive and patient salesman to hand-hold me through the process of very quickly purchasing a very good and reliab I needed a very hands on, super supportive and patient salesman to hand-hold me through the process of very quickly purchasing a very good and reliable vehicle. He was fair, showed me options, highly communicative and understanding of my personal needs and situation and did not ever push for a sale. He clearly knows his business. I felt genuine understanding to get me what I needed. In addition, he personally assisted me on all detailed steps, acquiring insurance, warranties and so on and explained things slowly and clearly enough for someone so new to this arena as me. With his assistant Renee Hark, also super super helpful, clear and informative, and SUPER friendly. They walked me through each step, feature and fielded my abundant questions and concerns. Importantly, Antoine has somehow solicited my strong confidence in him, in the team, in Lia Honda and hopefully to continue relying on them for any and all future needs. This is very much what I personally need in my situation, and I know I am highly thorough in my questions. Antoun gave the extra mile in short, spent a HUGE amount of time with me, which I required....with a smile. As he sold a Honda to my Mom a few years back (who was with me during my purchase), and also to my beloved Dad years back, he is nearly a family go-to now and knows us all well. That extra familiarity and warmth was surely evident and eased my stress while building trust for the long run. The next steps will be regular servicing and so on, and I remain optimistic on this continued support. A HUGE thank you and kudos!! To mention: the ONLY reason I rated dealership as good and not excellent: I had been living overseas and the website for Lia Honda is NOT accessible (Italy). I phone over twice and talked with a " dealer" who was quite unkind, impatient, in fact, plain rude. I was upset by this and I advise you to inform your staff to take each call as a potential client, which I told this man.....that was negative experience. I told Antoun of this. More

Report | Print

Employees were very nice and helpful through the whole process. Helped us by answering any questions we had process. Helped us by answering any questions we had More

Report | Print

We have been customers for the past 10 years with Antoine as our salesman and have been very satisfied with each purchase. He makes the whole experience very pleasant with his easygoing demeanor. He is the r as our salesman and have been very satisfied with each purchase. He makes the whole experience very pleasant with his easygoing demeanor. He is the reason we keep coming back. More

Report | Print

AntounIbriham did en excellent job of understanding what we wanted on our new Honda Accord. He did a dealer search for the car in the color we wanted and located one at a dealer in Albany. A dealer trade wa we wanted on our new Honda Accord. He did a dealer search for the car in the color we wanted and located one at a dealer in Albany. A dealer trade was made and Antoun delivered the car two days later. Delivery of the car was was smooth and on-time. More

Report | Print

Mr. Antoun Ibrahim was a true gentleman and took good care of my wife and myself. A great asset to lia Honda for sure!!!! care of my wife and myself. A great asset to lia Honda for sure!!!! More

Report | Print

My wife and I have purchased vehicles from many different dealers and sales people over the years. Antoun Ibrahim is perhaps the best salesperson we have ever had the pleasure of dealing with. He was profe dealers and sales people over the years. Antoun Ibrahim is perhaps the best salesperson we have ever had the pleasure of dealing with. He was professional, friendly, extremely helpful and very courteous. We would highly recommend Antoun Ibrahim to anyone looking to purchase a honda vehicle. My single recommendation to the dealership concerns returning customers. We had previously purchased a 2019 honda from Lia. We purchased the extended warranty on that vehicle which we used as a trade in on our most recent purchase. It would be helpful if the dealership checked as to whether or not there was a prorated refund due to a customer who had previously done business with them. We will get the money back but it will be 6 weeks or so to get that. Apparently had this been mentioned at the time the new warranty was purchased it could have been used to reduce the amount of the new purchase. This would have been preferable. Not trying to make a huge deal of it but again would be nicer if that had been known based on looking at a customers history with the dealership which was done after the fact in this case More

Report | Print