Ariel Albores

I had a recall on my Jeep recently. I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details o I was in and out in a reasonable amount of time. Everyone was pleasant to work with. Ariel, my handler, was thorough and explained all the details of the process well. He also showed patience handling all my questions and walking me through my service options. He was definitely appreciated. Overall, it was a great experience. More

by JNM Verified Customer Verified Customer

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Everyone was very pleasant and professional. Answered all of my questions. The waiting room was very nice. Answered all of my questions. The waiting room was very nice. More

by cindystiller57 Verified Customer Verified Customer

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I have had over a hundred dealership experiences and all my good experiences only took place at this dealership. my good experiences only took place at this dealership. More

by JEROMEHAGAN Verified Customer Verified Customer

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All I needed was a tire rotation. Ariel helped me so much to get me in and out of there. Very nice young man. Ariel helped me so much to get me in and out of there. Very nice young man. More

by Okgo Verified Customer Verified Customer

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Ariel was great to work with and kept me informed. Jasmine was also very helpful. Cashier not very friendly though. Jasmine was also very helpful. Cashier not very friendly though. More

by Shope70 Verified Customer Verified Customer

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Went in for alignment,recall, and front collision light being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor jus being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor just hook computer up and reset eensor is my guess. Didnt charge me last time at 30,000 miles . Now at 40,000 miles Never was told it would cost that much.They told me alignment cost called me when they said parking break switch was broke and what that would cost. Said no to that . Nothing about an obvious software issue. Never would have had it done. So I refused to pay that part. The man Arial the service person was extremely rude kept saying I was yelling when I wasn't. That I kept interrupting him wich I was just trying to having a conversation with him and he didn't like what I was saying. I bought a jeep 4000 dollar extended warranty. that I paid even more for , to cover all the electronics. Then sends me to service manager he and I dont see it the same way and he throws me out and says they dont want low quality people there and refuses to let me pay for the alignment. He tells me Never to come back and he's putting me in the system. This happened on 01/08/2026 at 4:00. 2 people that are Extremely unprofessional in the service department. Lisa was very nice though. Finally got around to fixing the parking break. Guess what was wrong with it? When they hooked up computer theypulled the plug out below the parking break switch. When they put it back they jammed it back in and jammed the switch. They wanted to charge me 400 dollars for a switch they messed up. This is a bad dealer More

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I was very pleased with the service received, Ariel found an issue with my tie rod and saw that it is covered under warranty and I appreciate that he is looking into that for me. an issue with my tie rod and saw that it is covered under warranty and I appreciate that he is looking into that for me. More

by Vickiebrwr Verified Customer Verified Customer

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Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help truck . I will be back in the future if I need help More

by ROYFR999 Verified Customer Verified Customer

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Excellent They took care of me , checked me in , kept me updated and got me in and out . updated and got me in and out . More

by Cashdollaraaliyah2 Verified Customer Verified Customer

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Ariel was great and informative. I appreciated that he went to pick up the part so I would not have to pay $60 dollars a day for a rental I appreciated that he went to pick up the part so I would not have to pay $60 dollars a day for a rental More

by Jess Verified Customer Verified Customer

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