Arlen Bird

Got van in for 2 recalls very quickly. All work done in a timely manner. No out of pocket expense. All work done in a timely manner. No out of pocket expense. More

by MASS Verified Customer Verified Customer

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John Barney runs his service department like a fine oiled machine. When I have an issue, as soon as I arrive at my appointment time, they take my car and immediately begin working on it. John keeps his cus machine. When I have an issue, as soon as I arrive at my appointment time, they take my car and immediately begin working on it. John keeps his customers informed of their repairs, etc., and recently put me into new tires and a four wheel alignment that I desperately needed. They completed the work in shorter time than I thought, and the bill was less than I imagined. John gave me an additional discount on the tires and labor. 5 stars, across the board for the Service Department at Bob Ferrando Ford World. More

by MARKJMEYERS Verified Customer Verified Customer

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Service department folks are pleasing, courteous, accommodating, knowledgeable and perform good service for my vehicle. accommodating, knowledgeable and perform good service for my vehicle. More

by PANKYKANKY Verified Customer Verified Customer

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Ready for your vehicle at the appointment time. Always polite. Should you need a loaner one is made available to you. That is why the last 7 vehicles I have purchased or leased were from Bob Ferran Always polite. Should you need a loaner one is made available to you. That is why the last 7 vehicles I have purchased or leased were from Bob Ferrando Ford. And I am sure I will be ready for another car or truck it will be from Bob Ferrando Ford. If it is not broke do not fix it! Why should I buy elsewhere? More

by ronbona2 Verified Customer Verified Customer

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Always a pleasure to go to Bob ferrando they treat you right every time! Service department is terrific! right every time! Service department is terrific! More

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Even though dealer service and parts cost might be a little higher than another local shop, I trust Arlin and his team of techs to get things done right. That's what matters most to me little higher than another local shop, I trust Arlin and his team of techs to get things done right. That's what matters most to me More

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Outstanding with making my appt when I needed quick turn around with oil change and tire rotation around with oil change and tire rotation More

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It was good. I was able to get my car in right away to get inspected. When dropping my car off the gentleman was friendly. When picking my car up the lady checkin I was able to get my car in right away to get inspected. When dropping my car off the gentleman was friendly. When picking my car up the lady checking me out could have been a little more friendly. The only thing she said was sign here. No greeting or goodbye. I did not have any issue with my car so I did not really have a lot of interacting with the service team. More

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Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could. the crew replaced our tow hitch wiring harness as fast as they could. More

by Brent Verified Customer Verified Customer

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A bit long but good nice reps Been doing business for 30 plus years always good plus years always good More

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