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Arlene Cochran
Arlene Cochran at Walt Massey Kia

Arlene Cochran | Page 4

Service Advisor

Walt Massey Kia

106 Kia Lane
Mccomb, MS 39648

Contact Me
4.6
37 Reviews

Dealership Experience

1 yr, 2 mos

4.6

37 Reviews

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37 Reviews of Arlene Cochran

January 10, 2026

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Employee Rating

Courteous, and knowledgeable. She was friendly and alert to the needs and services required. Hope to see her the next time in. More

by gordosezz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Walt Massey Kia responded

Thank you for your kind feedback. We’re glad to hear Arlene was courteous, knowledgeable, and attentive to your needs throughout your visit. We truly appreciate you taking the time to share your experience.

December 29, 2025

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This is one of the best dealerships around Great customer service. And the service is pretty quick More

by lilruff82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trautez Gatlin

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Dec 29, 2025

Walt Massey Kia responded

We’re glad to hear that. Great customer service and quick, efficient visits are exactly what our team strives for every day. We truly appreciate you choosing us and taking the time to share your experience.

December 19, 2025

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Was amazing and helpful. .no complaints , fast curtious service always… It’s great to do business with Walt massey Kia! Love my car More

by stylist33
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Walt Massey Kia responded

We love hearing that. Fast, courteous service and a great ownership experience are exactly what we aim for every visit. Enjoy your car, and we truly appreciate you choosing to do business with us.

December 17, 2025

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Employee Rating

Great service. Very satisfied with the overall experience. I would definitely recommend Walt Massey Kia. More

by susan.cassagne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Walt Massey Kia responded

We’re glad to hear you had a great experience and left feeling very satisfied. It means a lot to know you’d recommend us, and we look forward to helping you again whenever you need us.

December 17, 2025

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Employee Rating

Great service helped figure out the parts and now waiting on the parts. They are great to work with. Charles and the other ones remember your name when you walk in. More

by phillip.rhodus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Teiara Scott , Trautez Gatlin

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Dec 18, 2025

Walt Massey Kia responded

We’re glad to hear you had a great experience and that the team took the time to help track down the right parts. Being remembered when you walk in matters, and it’s great to know Charles and the rest of the team made you feel welcomed and taken care of. We appreciate you and look forward to getting everything finished once the parts arrive.

December 03, 2025

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Employee Rating

The service was great. I received much support from the employees. I will continue to return for service on my car. More

by khylar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price

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Dec 03, 2025

Walt Massey Kia responded

Glad to hear the team took great care of you and offered the support you needed. We appreciate your trust and look forward to seeing you again for future service!

November 14, 2025

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Employee Rating

The overall service from everyone there was very good. The place is very clean and neat More

by ladeerfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price , Trautez Gatlin

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Nov 17, 2025

Walt Massey Kia responded

Glad to hear the overall service was strong and that the facility made a good impression. The team works hard to keep things clean, neat, and welcoming. Appreciate you sharing your experience!

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