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Art Bedard
Art Bedard at McFarland Ford of Rochester

Art Bedard

Service Advisor

McFarland Ford of Rochester

8 Crane Dr
Rochester, NH 03867

Contact Me
4.7
203 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.7

203 Reviews

Write a Review

203 Reviews of Art Bedard

March 30, 2026

Dealership Rating
Employee Rating

Excellent work. My only concern is that I could have arranged leaving my car if changes in design were given to dealership when parts were ordered. More

by Mom26boys.ml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Mar 30, 2026

McFarland Ford of Rochester responded

Thank you for your feedback. we’re glad to hear the work itself met your expectations. We understand your concern and agree that better coordination around timing and communication could have made the process more convenient. We’ll share this with our team so we can continue to improve, and we appreciate you bringing it to our attention.

March 29, 2026

Dealership Rating
Employee Rating

Great people great service. I always have Calvin work on my truck. The only place to buy and service your Ford. More

by ROBERTBROYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill , Calvin Tenander

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Mar 30, 2026

McFarland Ford of Rochester responded

Thank you for the great feedback! We’re glad to hear Calvin continues to take such great care of your truck. We truly appreciate your loyalty and look forward to seeing you again!

March 13, 2026

Dealership Rating
Employee Rating

Faster reliable would recommend it to all my family and friends. I don’t never do all my appointments there clean well maintain dealership. More

by Mjalbert0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Mar 13, 2026

McFarland Ford of Rochester responded

We’re glad to hear you had a fast and reliable experience! It’s great to know our clean and well-maintained dealership stood out to you. We truly appreciate the recommendation to your family and friends!

March 02, 2026

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Employee Rating

We have had exceptional service with the Service Department. Lauren is the best, very professional, excellent communication, and with great follow-up to the service. I would recommend McFarland Ford More

by gmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Mar 02, 2026

McFarland Ford of Rochester responded

We’re so happy to hear you’ve had exceptional experiences with our Service Department! Lauren truly goes above and beyond, we’ll be sure to share your kind words with her. We appreciate your recommendation and your continued trust in McFarland Ford of Rochester!

February 23, 2026

Dealership Rating
Employee Rating

As usual, they did a great job with everything. Done quickly and efficiently. Thank you! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Knezevic, Frank Montmarquet, Lauren Cahill

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Feb 24, 2026

McFarland Ford of Rochester responded

We truly appreciate you taking the time to share this! So glad everything was handled quickly and efficiently. Thank you for continuing to trust us, we’re always here when you need us

February 12, 2026

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Employee Rating

requiring this is why I do not usually respond to surveys. Seriously, 15 word minimum ??? More

by conch58cmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

McFarland Ford of Rochester responded

Thank you for your honest feedback! We completely understand, a 15-word minimum can definitely feel excessive and discouraging when leaving a quick response. We truly appreciate you taking the time anyway, and we’re grateful you chose McFarland.

February 03, 2026

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Employee Rating

Jason,Lauren, and Tyler are amazing. They always take great care of my vehicle. Honest and dependable service! More

by STEPHANIE.DRAKE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Quinton, Frank Montmarquet, Lauren Cahill

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Feb 03, 2026

McFarland Ford of Rochester responded

Thank you for the kind words! We’re thrilled to hear that Jason, Lauren, and Tyler consistently take great care of your vehicle. Honest, dependable service is exactly what we strive for, and we truly appreciate your trust and support. We look forward to seeing you again!

Feb 03, 2026

McFarland Ford of Rochester responded

Thank you for your kind feedback! We’re glad to hear he was very helpful, and we truly appreciate the recommendation to your friends and family. It means a lot to us, Thank you for choosing us, and we hope to see you again soon!

January 11, 2026

Dealership Rating
Employee Rating

I drive over an hour each way for service at this dealership because I bought my car from them and they always are very efficient and good to deal with. More

by DLACROIX873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cahill

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Jan 12, 2026

McFarland Ford of Rochester responded

Thank you so much for your loyalty and for making the drive to see us, we truly appreciate it! We’re glad to hear that our team continues to provide efficient and friendly service that makes your experience worthwhile. Thank you for choosing McFarland and for trusting us with your vehicle!

January 08, 2026

Dealership Rating
Employee Rating

Everyone was helpful and accommodating from beginning to end. I definitely would recommend this business. More

by bunnyru85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill , Ricky

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Jan 09, 2026

McFarland Ford of Rochester responded

Thank you for the great feedback! We’re glad to hear our team was helpful and accommodating throughout your experience. We truly appreciate the recommendation and look forward to assisting you again in the future.

January 08, 2026

Dealership Rating
Employee Rating

Appointment was on time and service was quick was able to accommodate and check sensor issue I was having . More

by jebgerrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Montmarquet, Lauren Cahill

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Jan 09, 2026

McFarland Ford of Rochester responded

Thank you for the review! We’re glad to hear your appointment was on time, service was quick, and that we were able to accommodate and check the sensor issue you were experiencing. We appreciate you choosing us and look forward to seeing you again.

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