Art Bedard

Service visit was smooth and professional. The oil change and tire rotation were completed on time, staff were courteous, and communication throughout the appointment was clear. Overall a posi The oil change and tire rotation were completed on time, staff were courteous, and communication throughout the appointment was clear. Overall a positive experience and I appreciate the team’s efficiency. More

by pomerleau88 Verified Customer Verified Customer

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After discussing what I wanted for service, Art came up with an option that made much more sense, and I agreed ! with an option that made much more sense, and I agreed ! More

by gmactonmos Verified Customer Verified Customer

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Happy with repair, happy with Art, Happy with Joe in parts. Waiting room is okay. My only "concern" this is 6th time this repair has been done by same tech. over 3 owners there. He always does it right parts. Waiting room is okay. My only "concern" this is 6th time this repair has been done by same tech. over 3 owners there. He always does it right (issue is recurrent with Ford truck sunroofs). His attitude with me has gone from pleasant and helpful to almost angry that I keep coming back. No one wishes I didn't have to have this done annually more than me, but the last words he spoke with me (last year's repair) seemed like I was just supposed to live with it More

by John 1001 Verified Customer Verified Customer

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Great service, explanation of the fix was well done. I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been posit I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been positive for me. Thank you. More

by calbers28 Verified Customer Verified Customer

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Excellent work. My only concern is that I could have arranged leaving my car if changes in design were given to dealership when parts were ordered. My only concern is that I could have arranged leaving my car if changes in design were given to dealership when parts were ordered. More

by Mom26boys.ml Verified Customer Verified Customer

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Great people great service. I always have Calvin work on my truck. The only place to buy and service your Ford. I always have Calvin work on my truck. The only place to buy and service your Ford. More

by ROBERTBROYER Verified Customer Verified Customer

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Faster reliable would recommend it to all my family and friends. I don’t never do all my appointments there clean well maintain dealership. friends. I don’t never do all my appointments there clean well maintain dealership. More

by Mjalbert0521 Verified Customer Verified Customer

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We have had exceptional service with the Service Department. Lauren is the best, very professional, excellent communication, and with great follow-up to the service. I would recommend McFarland Ford Department. Lauren is the best, very professional, excellent communication, and with great follow-up to the service. I would recommend McFarland Ford of Rochester to anyone needing Service. More

by gmerrill Verified Customer Verified Customer

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As usual, they did a great job with everything. Done quickly and efficiently. Thank you! Done quickly and efficiently. Thank you! More

by Eric Verified Customer Verified Customer

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requiring this is why I do not usually respond to surveys. Seriously, 15 word minimum ??? surveys. Seriously, 15 word minimum ??? More

by conch58cmr Verified Customer Verified Customer

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