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Ashley Buckmaster
Ashley Buckmaster at Russ Darrow Mitsubishi

Ashley Buckmaster

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

Contact Me
4.8
32 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

4.8

32 Reviews

Write a Review

32 Reviews of Ashley Buckmaster

August 02, 2025

Dealership Rating
Employee Rating

Love getting the update videos showing what’s fine and what isn’t, and the staff is top notch. More

by TOMMYGIMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Aug 02, 2025

Russ Darrow Mitsubishi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

July 30, 2025

Dealership Rating
Employee Rating

They were on time with this appointment very helpful a day fast. They gave me a ride to my house and back to the dealership. More

by MIKEGOLDY1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zillmer, Robert Karas, Josh Kiscellus, Anthony Mendez, Justin Rupp, Dima Aslanov, Joakim Holm, Shane Bode, Ziggy Filipovic

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Jul 30, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Darion Mcmiller darion.mcmiller@russdarrow.com

July 20, 2025

Dealership Rating
Employee Rating

They've always treated me well. They were very upfront about pricing. I greatly appreciate the videos of the work they do. More

by CHSCK83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Jul 20, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Kiscellus josh.kiscellus@russdarrow.com

July 16, 2025

Dealership Rating
Employee Rating

I had a great sales experience and my 1st oil change was just as good, Thanks! More

by KAISUTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Jul 16, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 09, 2025

Dealership Rating
Employee Rating

Great service and free coffee. Service manager give updates on the progress of your car service. They even wash your car. More

by Troy Sparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Jul 09, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

July 04, 2025

Dealership Rating
Employee Rating

They explained each step, took care of any concerns and delivered a great product. I recommend them highly More

by jonnanna
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Robert Zillmer, Jesse Dickerson

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Jul 04, 2025

Russ Darrow Mitsubishi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Josh Kiscellus josh.kiscellus@russdarrow.com

June 25, 2025

Dealership Rating
Employee Rating

I always have a good experience here. They are fast and friendly. I would recommend them to anyone. More

by buhllinda0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Report | Print
Jun 25, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

June 21, 2025

Dealership Rating
Employee Rating

The service was awesome and fast! I received a video showing me how everything looked under the vehicle. Thank you for such great service! More

by dkh918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Report | Print
Jun 21, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Kiscellus josh.kiscellus@russdarrow.com

June 19, 2025

Dealership Rating
Employee Rating

They are respectful of my car and me and take care of us in everyway More

by W4GRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Report | Print
Jun 19, 2025

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Kiscellus josh.kiscellus@russdarrow.com

June 14, 2025

Dealership Rating
Employee Rating

It started off smooth and 5 stars until things came up missing in my vehicle and I reported and the manager Justin tried to threaten me. What does my middle console have to do with an oil change?!!! Emplo More

by LATASHAM412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dima Aslanov, Joakim Holm

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Jun 16, 2025

Russ Darrow Mitsubishi responded

Thank you for this feedback. We're very sorry to see that your boyfriend lost his marijuana cigarette. I reviewed our cameras and there was no sign of of any employee taking anything from the center console. we also conducted an interview with shop employees and again determined that there was no evidence of theft. My service manager did not threaten you. He offered to call the police so they can investigate an accusation of theft as well as the possibility that one of our employees had illegal substances on him. We offered because you were not satisfied with our determination that none of our employees had taken your boyfriends marijuana. I apologize that you are not satisfied in our results or possible solution.   Josh Kiscellus josh.kiscellus@russdarrow.com

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