Ashley Hornung

The service staff was very friendly and knowledgeable. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. More

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I really appreciate all the great work in a timely manner. Will recommend to other people manner. Will recommend to other people More

by DNELL100 Verified Customer Verified Customer

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Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. kind. The oil change was completed in a timely manner. More

by rphawk09 Verified Customer Verified Customer

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A very clean and comfortable center. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. More

by Michael David Eckert Verified Customer Verified Customer

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Overall it was pleasurable experience, and my technician kevin was really great to work with. kevin was really great to work with. More

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I had an excellent experience at Germain Lexus of Easton, thanks to Ashley Hornung, the Service Center Advisor. From start to finish, Ashley provided outstanding customer service—professional, attentive, and thanks to Ashley Hornung, the Service Center Advisor. From start to finish, Ashley provided outstanding customer service—professional, attentive, and genuinely caring. She made sure my car was well taken care of and that every detail met my expectations. The service department runs smoothly, and the entire team creates such a friendly and welcoming environment. It’s clear that customer satisfaction is a top priority here. I truly appreciate Ashley’s dedication and the great service I received. Highly recommend! More

by BSTACY44 Verified Customer Verified Customer

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Thoughtful, efficient Service Dept, and a nicely lit environment (soft, not hospital lights blinding) with everything you might need for a comfortable 90 minute wait. It was also nice to have a loaner c environment (soft, not hospital lights blinding) with everything you might need for a comfortable 90 minute wait. It was also nice to have a loaner car to pick up my daughter when needed. For the first time in forever, I won't dread going to get my car serviced! More

by TLS Verified Customer Verified Customer

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Ashley was attentive and informative and found time to help her clients during a busy day help her clients during a busy day More

by DONNELLYS Verified Customer Verified Customer

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The dealership offers exceptional service. I took my car in for servicing and everyone was very attentive and helpful. Ashley is a great service manager and always ensures that I’m completel I took my car in for servicing and everyone was very attentive and helpful. Ashley is a great service manager and always ensures that I’m completely satisfied before leaving! More

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Outstanding customer service. They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment More

by HARRISLM Verified Customer Verified Customer

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