Ashley Knauf

Dealership employees are friendly, professional and knowledgeable. They didn’t try to push any particular vehicle or accessories. knowledgeable. They didn’t try to push any particular vehicle or accessories. More

by bjodden50 Verified Customer Verified Customer

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Responsive, professional and worked to make a deal that was good for the buyer! Drove 6 plus hours as a result of their efforts and customer service! was good for the buyer! Drove 6 plus hours as a result of their efforts and customer service! More

by Buyer1 Verified Customer Verified Customer

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Ashley was pleasant to work with. When it came to my truck, they gave me a low ball number. The worst part was the dent and paint issues with the brand new truck they didn't notice. I When it came to my truck, they gave me a low ball number. The worst part was the dent and paint issues with the brand new truck they didn't notice. It is a 2026 gmc at4. By the time we noticed it, it was the next day. They came and got the truck to fix it, but I didn't get a loaner vehicle, or my vehicle back. They had my truck for a week and I had to borrow a vehicle. I did not like their supervisor one bit. You could tell he had a chip on his shoulder. I asked for some type of compensation for the inconvenience as they had to fix a dent and had to repaint the whole box. I never heard back from them. I would not buy a vehicle from them again. More

by lee_tate021 Verified Customer Verified Customer

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There was great communication and follow up on a few issues. Very friendly, not pushy. issues. Very friendly, not pushy. More

by pattifactor Verified Customer Verified Customer

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Initial experience was fine, overall not great. Ultimately they are really only interested in their bottom line and profitability. Customer service is lacking. Ultimately they are really only interested in their bottom line and profitability. Customer service is lacking. More

by jakob_campbell Verified Customer Verified Customer

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Best Service department in the business. The entire staff are friendly and they save you money when they can. Very transparent and professional The entire staff are friendly and they save you money when they can. Very transparent and professional More

by gritcoachwise Verified Customer Verified Customer

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Fast, friendly service, very thorough. They come to my place of employment, get my vehicle do the needed service that it needs and bring it back to my place of employment. Great job! They come to my place of employment, get my vehicle do the needed service that it needs and bring it back to my place of employment. Great job! More

by lin Verified Customer Verified Customer

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I highly recommend Diamond of Buick GMC of Alexandria! I had a fantastic experience with Jasen and the entire team. Everyone was very friendly and helpful. I will definitely be a returning customer. T I had a fantastic experience with Jasen and the entire team. Everyone was very friendly and helpful. I will definitely be a returning customer. Thank you very much! More

by Toyota Camry Verified Customer Verified Customer

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