Ashley Rourke-Salamone
Ashley Rourke-Salamone at Matthews Hyundai of Greece

Ashley Rourke-Salamone

Service Manager

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
103 Reviews

Languages Spoken

English English

4.8

103 Reviews

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103 Reviews of Ashley Rourke-Salamone

February 21, 2026

Dealership Rating
Employee Rating

Did not purchase my new Palisade from Mathew’s, but they have been overly accommodating to a new customer like me. Next vehicle I purchase will most probably be from a Mathew’s dealership. More

by dancam70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Eric Koval

Feb 23, 2026

Matthews Hyundai of Greece responded

Hi Dan- We’re happy to hear you felt well taken care of. Thank you for your business and for taking the time to leave us a great review!

December 28, 2025

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Employee Rating

Had a great experience , staff was friendly, welcoming and made me feel at home. Would highly recommend doing business at Matthews Hyundai !! My sales consultant Justin Kazlauckas was a pleasure to work w More

by JKAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Matthews Hyundai of Greece responded

Hi- We're happy you found Justin to be so supportive during your experience here at Matthews Hyundai of Greece. Thank you again for choosing Matthews, and we hope to see you again.

December 12, 2025

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Employee Rating

Always thorough explanation of current issue and explored all possible remedies to address the current problem. More

by Jeffrey.Raetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval, Todd Scharping

Dec 15, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 30, 2025

Dealership Rating
Employee Rating

Awesome to deal with. The purchase is the easiest transaction that I ever had while buying an Auto. Thank you to Mark, my salesman. More

by MRNICKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik

Oct 31, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2025

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I got brakes done. The waiting area was clean. I had a coffee while I waited and the job was done quickly. Everyone was friendly. More

by mmit0807
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 29, 2025

Dealership Rating
Employee Rating

They treated me really good, I would recommend them to any one got me in and out More

by johndistaffen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval, Todd Scharping, John Distaffen , Matt Vibber, Bryan Veneron

Sep 02, 2025

Matthews Hyundai of Greece responded

Hi John- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2025

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Employee Rating

Very efficient and effective, they have a nice lounge and snacks and coffee. Highly recommend More

by farhan.ahmed02001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2025

Dealership Rating
Employee Rating

Great people, the staff goes above and beyond, and everyone is friendly. Todd, Ashley, and the whole service staff are so willing to answer any questions. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Matthews Hyundai of Greece responded

Hi Mike- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Dealership Rating
Employee Rating

Best service dept. have been coming at this dept. for long time. Ashley and Todd are the best. More

by muneebs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Joseph Minarik, Todd Scharping , Massimo Castelli

Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

Dealership Rating
Employee Rating

They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d More

by wolfbearboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes. At your earliest convenience, please reach out to TellUs@matthewsauto.com.

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