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Ashley Rourke-Salamone
Ashley Rourke-Salamone at Matthews Hyundai of Greece

Ashley Rourke-Salamone

Service Manager

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
97 Reviews

Languages Spoken

English English

4.8

97 Reviews

Write a Review

97 Reviews of Ashley Rourke-Salamone

August 18, 2025

Dealership Rating
Employee Rating

Very efficient and effective, they have a nice lounge and snacks and coffee. Highly recommend More

by farhan.ahmed02001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Massimo Castelli, Joseph Minarik, Eric Koval, Todd Scharping, Matt Vibber, John Distaffen, Audrey Fairbairn

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Aug 19, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2025

Dealership Rating
Employee Rating

Great people, the staff goes above and beyond, and everyone is friendly. Todd, Ashley, and the whole service staff are so willing to answer any questions. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval, Todd Scharping, John Distaffen

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Aug 11, 2025

Matthews Hyundai of Greece responded

Hi Mike- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Dealership Rating
Employee Rating

Best service dept. have been coming at this dept. for long time. Ashley and Todd are the best. More

by muneebs2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Massimo Castelli, Joseph Minarik, Todd Scharping

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Aug 04, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

Dealership Rating
Employee Rating

They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d More

by wolfbearboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Dondorfer, Massimo Castelli, Joseph Minarik, Eric Koval, Todd Scharping, Matt Vibber, John Distaffen, Audrey Fairbairn

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Jun 27, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes. At your earliest convenience, please reach out to TellUs@matthewsauto.com.

June 25, 2025

Dealership Rating
Employee Rating

The father and son were amazing. This dealership is wonderful. Everybody is nice and quiet. More

by JOELAMBERSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Massimo Castelli, Joseph Minarik, Eric Koval, Todd Scharping, Matt Vibber, John Distaffen, Audrey Fairbairn

Report | Print
Jun 26, 2025

Matthews Hyundai of Greece responded

Hi Joe- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Dealership Rating
Employee Rating

I will never recommend Hyundai or Matthews dealership ever again have huge problems with my car burning oil went in there 10 different times did five different oil combustion cleaning have all the paperw More

by rockadam2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 26, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2025

Dealership Rating
Employee Rating

My experience at Matthews Hyundai of Greece service department was exceptional. Jared the service advisor was wonderful and very professional. I would recommend to anyone. More

by mzgrant1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared

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May 28, 2025

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 20, 2025

Dealership Rating
Employee Rating

Anthony Dondorfer and the sales team at Matthew's Hyundai are the best! Very happy with my purchase! More

by jorgitotamayo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Todd Scharping

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May 21, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

May 11, 2025

Dealership Rating
Employee Rating

Service was Great as always. Todd, and the staff, got the job done ahead of time. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval, Todd Scharping

Report | Print
May 12, 2025

Matthews Hyundai of Greece responded

Hi Mike- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 09, 2025

Dealership Rating
Employee Rating

Very happy with the service department at Matthew's Hyundai. I appreciate that they always keep me informed of my car needs and pricing. More

by JULIEBPAGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval, Todd Scharping

Report | Print
May 12, 2025

Matthews Hyundai of Greece responded

Hi Julie- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

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