Audrey Fairbairn
Audrey Fairbairn at Matthews Hyundai of Greece

Audrey Fairbairn

Digital Marketing Specialist

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of Audrey Fairbairn

March 05, 2026

Dealership Rating
Employee Rating

Absolutely NO pressure. Very friendly. I knew what I wanted when I arrived. John explained the different packages he could offer. Basically, had the car within 24 hrs. Hard More

by rick.promisegc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Desalvo

Mar 06, 2026

Matthews Hyundai of Greece responded

Hi Rick- We’re thrilled to hear our team made the process easy and enjoyable. Thank you for your business and the great review!

October 16, 2025

Dealership Rating
Employee Rating

My service appointment at Matthew Hyundai of Greece went really well. They completed the service faster than the quoted hour and 45 minutes. The tech left my car in great condition, I couldn't even tell som More

by brianmx34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval, Todd Scharping, John Distaffen , Matt Vibber

Oct 20, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 18, 2025

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Employee Rating

Very efficient and effective, they have a nice lounge and snacks and coffee. Highly recommend More

by farhan.ahmed02001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2025

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Employee Rating

Service department was very efficient and they are always very personable and helpful. Thank you very much More

by SNICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 21, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

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They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d More

by wolfbearboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes. At your earliest convenience, please reach out to TellUs@matthewsauto.com.

June 25, 2025

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The father and son were amazing. This dealership is wonderful. Everybody is nice and quiet. More

by JOELAMBERSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Matthews Hyundai of Greece responded

Hi Joe- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

Dealership Rating
Employee Rating

Matthews Hyundai on Ridge Rd. W. is a great place to buy or service a vehicle. Their staff is friendly & efficient. They take excellent care of their customers. My sales person. B More

by KEHRLI-MERLAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 08, 2025

Dealership Rating
Employee Rating

My wife and I stepped into Matthews Hyundai of Greece for the first time late last week. We were fortunate enough to be introduced to Justin. It was evident from the very beginning that he has been selling More

by jakier1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Justin Kazlauckas , Massimo Castelli

Apr 08, 2025

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

March 25, 2025

Dealership Rating
Employee Rating

The dealership and service department was excellent as is your sales and finance division. Thanks More

by TIGANGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 14, 2025

Dealership Rating
Employee Rating

Very happy. Would not lead me down the wrong path. Helpful. Very kind and nice More

by MAE51840
Workmanship
Service Time
Recommend Dealer
Yes
Mar 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5 Star Review and your business!

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