Audrey Gradeless

Enjoyed working with our Salesman Brian and had great service after for a couple miner problems. Appreciate when we stopped in to pick up car after having a nail in my tire being repaired that Brian cam service after for a couple miner problems. Appreciate when we stopped in to pick up car after having a nail in my tire being repaired that Brian came over to speak to us asking if we were enjoying out 2024 Ford EdgeST. Hope to continue working with him in the future. And will continue to bring it in for service, oil changes and any other things that may come up. Thank you More

by slleedy Verified Customer Verified Customer

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Part was projected in 3-4 days it took 14 days to arrive. Audrey kept is pretty good contact but I was suspicious whether or not the part was actually ordered. Finally, at least three times when calling Ci Audrey kept is pretty good contact but I was suspicious whether or not the part was actually ordered. Finally, at least three times when calling City Ford I was on hold for 10+ minutes and had to call back. I am glad the work was done, but the process was painstaking. More

by SDRYER5 Verified Customer Verified Customer

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Tyler provided timely and clear communication. The repairs were done as expected. I would ise City Ford again. The repairs were done as expected. I would ise City Ford again. More

by tellis17 Verified Customer Verified Customer

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They took care of me and my vehicle in a timely and professional manner. Extremely satisfied. professional manner. Extremely satisfied. More

by rjddesignconcepts Verified Customer Verified Customer

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My only confusion was multiple contacts for service, on line, text, email all different folks not communicating with each other. line, text, email all different folks not communicating with each other. More

by gbird670 Verified Customer Verified Customer

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I was in and out very quickly with a routine oil change. Audrey did a great job! Audrey did a great job! More

by vickiels41 Verified Customer Verified Customer

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Audrey was very helpful and kept me updated and informed of the process all along the way. I appreciate her professionalism and expertise. of the process all along the way. I appreciate her professionalism and expertise. More

by CHARBLEIJERVELD Verified Customer Verified Customer

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Very good service. Also got my tom sensors working while I was at city ford Also got my tom sensors working while I was at city ford More

by HOWELL.J20 Verified Customer Verified Customer

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Will Zeller and Audrey were so very helpful in helping me find and get acclimated with my new Bronco. find and get acclimated with my new Bronco. More

by wcs1952 Verified Customer Verified Customer

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This was the best experience I’ve ever had at any car dealership. Love the layout and process, loved the pick up and delivery option even though we didn’t need. Waiting area was comfortable and refreshme dealership. Love the layout and process, loved the pick up and delivery option even though we didn’t need. Waiting area was comfortable and refreshment option was nice touch, coffee was hot, fresh, and tasty. Service was professional, they happened to put my vehicle in sight while doing the work. That im sure was just Luck of the draw. I was in and out in 70 minutes. More

by SNYDER_46562 Verified Customer Verified Customer

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