Austen Roman

Does not care at all about the customers. Dishonest and rude. Had the worst experience would highly recommend staying far away from Kia of Port Charlotte Dishonest and rude. Had the worst experience would highly recommend staying far away from Kia of Port Charlotte More

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Bruno is very attentive and was flawless from start to finish, the management staff went above and beyond. Best purchase experience ever! finish, the management staff went above and beyond. Best purchase experience ever! More

by angeladurelli Verified Customer Verified Customer

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Excellent communications. Friendly to customers. Has many models to choose from 292( to 2026. Many models to choose from. Very knowledgeable in finance the finance person Friendly to customers. Has many models to choose from 292( to 2026. Many models to choose from. Very knowledgeable in finance the finance person . Answers all questions Familiar with all models ., More

by Mortonsher Verified Customer Verified Customer

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My salesman Silvio and the sales manager Austen were very helpful. The dealership is very clean and everyone I met there was very nice. helpful. The dealership is very clean and everyone I met there was very nice. More

by sapa4022 Verified Customer Verified Customer

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Great sales rep…price gauging…. was lied to as to why the price of car increased from what we agreed upon……so many other added fees that weren’t discussed…bad experience overall…felt was lied to as to why the price of car increased from what we agreed upon……so many other added fees that weren’t discussed…bad experience overall…felt taken advantage of More

by gnttires Verified Customer Verified Customer

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We went there to trade in our Kia for a lower monthly payment Kia. We were met by Kristian who was unhelpful from the start. He took advantage of my ex husband and sold him a car he didn't want. Then sol payment Kia. We were met by Kristian who was unhelpful from the start. He took advantage of my ex husband and sold him a car he didn't want. Then sold him packages to the car that ended up being a higher monthly payment then before. And wouldn't even take the trade in. We went back to fix it and Kristian was full of excuses and when we questioned him he would run back to the manager. We were there for hours with no deal. Kristian was unaccomdating and kept backtracking instead of helping. He was solely looking out for himself from the start. The manager was just as unhelpful, Austin, and kept talking in circles with other excuses. Once we came to an agreement, the car wasn't even cleaned and we were essentially back at square one with those payments. I would not recommend Kia Port Charlotte for your vehicle needs. More

by castanojess Verified Customer Verified Customer

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Austen provided excellent service. He is patient and very kind. He worked with us to get the vehicle we wanted for our desired price. He is patient and very kind. He worked with us to get the vehicle we wanted for our desired price. More

by rfliggins26 Verified Customer Verified Customer

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He's very knowledgeable about the showing of the cars! Very friendly and keep us comfortable as we waited for the fiance team to seal the deal! Very friendly and keep us comfortable as we waited for the fiance team to seal the deal! More

by Josie Hoyt Verified Customer Verified Customer

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Austen and Noel were wonderful. They were efficient took care of every detail. Very hospitable They were efficient took care of every detail. Very hospitable More

by elainenunziata Verified Customer Verified Customer

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So easy, informative, I felt they did not pressure me. Drove away in a beautiful mid size SUV. Thank you Austin Roman Drove away in a beautiful mid size SUV. Thank you Austin Roman More

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