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Austin Ash
Austin Ash at Land Rover Akron

Austin Ash

Service Advisor

Land Rover Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Austin Ash

November 15, 2025

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Employee Rating

I would like to say that Austin was great! Need more of him around for sure! More

by KINGSISLANDING5150
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Recommend Dealer
Yes
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November 04, 2025

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even though i didn’t buy my car there , everyone at all times has been great and very accommodating to me especially for arranging a loaner when needed and washing my car without asking. . More

by D.RADANOF
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Recommend Dealer
Yes
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Nov 06, 2025

Land Rover Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 17, 2025

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I was pleased to see what courteous people I ran into your dealership. They were very helpful and extended their hand of friendship while I was there, allowing me to ask any question and always willing t More

by CRM1946
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf, Mike Detorakis, Alex Reed

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Oct 22, 2025

Land Rover Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2025

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The service representative was very kind and responsive. I’m happy with the service however it took a little longer than I expected.. More

by JZEMIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf, Dylan Sutton, Corey Hughes, Austin Bice, Eric Kraus, Alex Campbell, Devin Shawbell

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Oct 16, 2025

Land Rover Akron responded

We appreciate your feedback and are eager to better your return experience.

October 03, 2025

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Best around! Happy with our service and attention to detail each time. Easy to work with. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf, Dylan Sutton, Corey Hughes, Austin Bice, Eric Kraus, Alex Campbell, Devin Shawbell

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Oct 08, 2025

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 27, 2025

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Everyone was friendly and professional. Extremely helpful and pleasant. Knowledgeable. Excelled service was provided to me More

by MCBETTS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, Alex Campbell

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Oct 02, 2025

Land Rover Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2025

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Employee Rating

Took in for camshaft rebuild and now a won't work. That refuse to take responsibility for it. More

by Nachaholic
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 02, 2025

Land Rover Akron responded

"Nachaholic" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialoalr@jaguarlandroverakron.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 23, 2025

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Great customer service and professional Very good service . I will refer others about their service More

by Kingdomrealty314
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Workmanship
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Recommend Dealer
Yes
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Aug 27, 2025

Land Rover Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 20, 2025

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Employee Rating

Everyone was very helpful and thorough in explaining my repair options. They even brought my car out to my house when it was finished saving me 1 1/2 hours! More

by HHILL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton, Frances Harris

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Aug 21, 2025

Land Rover Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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