Austin Butler

Very pleasant experience. Easy to deal with and vehicle delivered on time without unnecessary delay. I would recommend Austin Butler to anyone purchasing. Easy to deal with and vehicle delivered on time without unnecessary delay. I would recommend Austin Butler to anyone purchasing. More

by JRYAN808 Verified Customer Verified Customer

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Usual car dealership tactics: drag out the back and forth with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in th with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in the contract, the default is having the add ins included and the financing guy insinuated that it’s standard. Opt out instead of opt in: They read their behavioral economics! Poor ratings are for use of these sales tactics and for the financing guy. Austin is a nice guy though. More

by dave.m.moskowitz Verified Customer Verified Customer

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Working with Austin was a breeze and he understood what I was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep the transaction moving right along and were were out the door in a few hours. They even gave me a good deal on my 2016 Chevy Colorado. Highly recommend working with them at Windward Ford. Mahalo gentlemen. More

by pmcfadden Verified Customer Verified Customer

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Working only with Austin and not 10 other people was great. He understood my needs and wants and was able to get me what I was looking for. great. He understood my needs and wants and was able to get me what I was looking for. More

by nttennis1 Verified Customer Verified Customer

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Decent service; however; during the signing of contract was told that the original rebate of $2000 was changed to $1700, saying it was beyond their control and that Ford had made a last minute change. Was was told that the original rebate of $2000 was changed to $1700, saying it was beyond their control and that Ford had made a last minute change. Was also promised a bed mat, and when I inspected the truck and asked for the bed mat, was told that because we renegotiated the offer they couldn’t provide the bed. These were examples of inconsistencies that led me to question their integrity and transparency. I was also told that the manager was not willing to offer the Ford X-plan discount on this 2024 vehicle because it was in high demand, yet this is a 2024 vehicle being purchased almost at the end of the year. Most dealerships would discount the vehicle near the end of the sale year to clear their inventory, and make way for the new vehicles. Otherwise experience wasn’t all that bad. More

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was so happy to find a maverick hybrid, sales and finance were very helpful over the phone. sent a deposit, flew over from maui to finish paperwork and downpayment. took 2 weeks for truck get shipped, showed were very helpful over the phone. sent a deposit, flew over from maui to finish paperwork and downpayment. took 2 weeks for truck get shipped, showed up missing owners manual, leaking water on front passenger side floor, and the check engine Malfunction Indicator Lamp (MIL) illuminated. tried to make an appointment at Valley Isle Ford, but left after service department representatives were rude and combative. called Austin about missing manual and windshield leak, heʻll get back to me. love the truck, watch out for hand shake deals... More

by aloha0 Verified Customer Verified Customer

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This dealership is Awesome in every aspect. Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler was very compassionate in our needs and advised us through the whole process to our satisfaction. Windward Ford is a top rated car dealership with outstanding staff who care about service for the clients needs and will find a car for you! More

by hilokona Verified Customer Verified Customer

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Austin was great to work with. No pressure. Just helped me buy the vehicle I was searching for. No pressure. Just helped me buy the vehicle I was searching for. More

by bruceherrmann Verified Customer Verified Customer

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Great deal and great service. Will be looking at buying my next car from your dealership. Will be looking at buying my next car from your dealership. More

by ckoa808 Verified Customer Verified Customer

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Austin and Mark were great! They were so helpful and friendly. We had excellent service at Windward Ford! They were so helpful and friendly. We had excellent service at Windward Ford! More

by 12soda Verified Customer Verified Customer

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