Austin Dockendorf
Austin Dockendorf at St Cloud Toyota

Austin Dockendorf

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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3.9
10 Reviews
3.9

10 Reviews

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10 Reviews of Austin Dockendorf

November 08, 2025

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Employee Rating

I have purchased a few vehicles from this dealership. And once again we were very pleased with the way we were treated and their degree of professionalism. More

by ALRLIEN
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2025

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

November 02, 2025

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Employee Rating

St. Cloud Toyota is the best of the best in every respect. We recently purchased two new vehicles at St. Cloud Toyota. Just had the first complimentary service at 5000 miles on one of the two. In More

by BARDUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

October 29, 2025

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Great experience. Everything is well organized. Love the new Camry I bought gets great gas mileage More

by JakeHanenburg26
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Darnall, Kevin Yang

Oct 30, 2025

St Cloud Toyota responded

Thank you for the 5-star rating. We appreciate your business.

September 04, 2025

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Employee Rating

Service was slow. In for warranty work and annual service which was supposed to be covered. The bill was over $700 on a vehicle with 5000 miles. Took another hour t More

by dhigh2003
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 09, 2025

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service and parts director, Ben Becker, at 320-253-2581 at your earliest convenience.

October 07, 2024

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Godd response and follow up to requests. Friendly service. Got everything done in a timely manner. More

by ackwagner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Caleb

Oct 10, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 31, 2024

Dealership Rating
Employee Rating

Austin was helpful and clear. He showed concern that I had a long time to wait More

by p-jkrueger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 17, 2024

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Employee Rating

Caleb was great to deal with buying our new Rav 4. Highly recommend him! Our service getting the under coating done was a little frustrating for my husband. He had to bring it in and they said it woul More

by corine.clark4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Darnall , Nate Stallings

Jul 22, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 31, 2024

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Employee Rating

Great service from salesman Rob Brink and service department. St. Cloud Toyota is first class in every aspect of sales and service. More

by ron.larson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 08, 2024

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Employee Rating

I bought a Tundra. Multiple things did not work. Got one thing fixed and now no response about the next thing that does not work. Plus I still have not received my pa More

by scottyluv
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Adam Haffner, Nate Stallings

Apr 10, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything more we can do for you, please call our sales manager, Nate Laudenbach, at 320-253-2581 at your earliest convenience.

July 30, 2023

Dealership Rating
Employee Rating

Very friendly and helpful people that work there. They keep you informed about your service and your vehicle. I drive from out of town to service my vehicle there! More

by LANGERMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Gable, Brian Eikmeier, Dan Faber, Mo Ali, Dan Pope, Lori Heinz , Kylie Holland, Linda Kaiser, Lacy Ploof

Jul 31, 2023

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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