Austin Meek

My service tech was great, so this is not about him. I made an appointment days in advance at 8:20. I showed up at 8:15 to a very long line. I called the service center from my car at 8:22 just to make I made an appointment days in advance at 8:20. I showed up at 8:15 to a very long line. I called the service center from my car at 8:22 just to make sure I was in the right place since it was my first time I was ever there. They assured me I was in the right place, just wait in line, & they’d let my tech know I was there. I wasn’t “checking in” until a few minutes before 9 am (almost 40 minutes off schedule). I was given an estimated wait of 1.5 hours, but it ended up being almost 2 hours. I didn’t leave until 11 am. I was treated as part of the “first come first serve” system even though I had an appointment for my oil change. Like I said, my tech Austin was great & I know the line/service itself was not his fault—however my issue is the time it took to go through all of that when I planned ahead by making an appointment. It makes me want to find a new Toyota dealership for the 4Runner I just purchased to be serviced. More

by kelsey10 Verified Customer Verified Customer

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Austin is always helpful, he helped me with a tire that needed to be replaced from damage needed to be replaced from damage More

by DSR706 Verified Customer Verified Customer

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Austin was so helpful he even check my tires to make sure I need them was nice to work with I need them was nice to work with More

by KVANDIVER57 Verified Customer Verified Customer

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Austin Meek is the best! He is always so helpful and knowledable. He answers by questions and helps me to understand what needs to be done. Thank you Austin He is always so helpful and knowledable. He answers by questions and helps me to understand what needs to be done. Thank you Austin More

by carjerdan Verified Customer Verified Customer

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Very good, as aways. I only bring my highlander here. From oil change, and maintenance my one stop to keep my Toyota pushing strong. I only bring my highlander here. From oil change, and maintenance my one stop to keep my Toyota pushing strong. More

by EUDESJUNIOR_M2 Verified Customer Verified Customer

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The customer service was great. I asked for the car that I was looking for and the salesman was very accommodating. I asked for the car that I was looking for and the salesman was very accommodating. More

by Corey24 Verified Customer Verified Customer

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Great service. They respected my time. I was in and out in a timely manner. They respected my time. I was in and out in a timely manner. More

by REINKEVIN Verified Customer Verified Customer

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I went on a Saturday before a holiday week. Had to wait 4 hours for 4 new tires and an oil change. Prices seemed fair but my tire pressure light came on just a day or two after getting 4 n Had to wait 4 hours for 4 new tires and an oil change. Prices seemed fair but my tire pressure light came on just a day or two after getting 4 new tires. Now I have to go back. More

by Toyota owner Verified Customer Verified Customer

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Jordan is always prompt and very helpful when we come to buy a car! David and Austin in the Service department are so nice! buy a car! David and Austin in the Service department are so nice! More

by COGDEN13 Verified Customer Verified Customer

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Always fast and courteous. They are always very knowledgeable and polite. And they always come in at or under the time They are always very knowledgeable and polite. And they always come in at or under the time More

by JasonG300pc Verified Customer Verified Customer

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