Austin Nicholson
Austin Nicholson at Hubler Ford Shelbyville

Austin Nicholson

sales consultant

Hubler Ford Shelbyville

2605 E State Road 44
Shelbyville, IN 46176

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1 Review of Austin Nicholson

April 15, 2025

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Contact hubler ford looking for a certain vehicle Got a return call from Jennifer asking what I was looking (Jennifer was the only pleasant thing about this dealership) Hour later I get another call abo More

by Tom
Recommend Dealer
No
Apr 15, 2025

Hubler Ford Shelbyville responded

Tom, I do sincerely apologize that you drove to the store with the expectation that the maverick would be here. Austin did provide a phone call to you around lunch time to discuss the options and pricing of the one we found for you, as we cannot purchase a unit just to bring it here for you to look at. When he was going over these options, you let him know that you were driving and couldn't talk and would call back once you were to your location. We wanted to verify that this maverick would work for you and then we would work on getting it here, and if we could not do that by our time slotted appointment, we would have let you know that. I would be glad to see if we can make some sort of arrangement for you to not have to drive back down here while still getting what you want, if you want to give me a call at the store. Devon Griffith General Manager 317-392-2557

Apr 15, 2025

Tom responded

He knew what I wanted and I asked if the car would be there. He state that his manager said he would make it happen and it would be there. I also stated if the car was not going to be there to call and let me know. sorry you have burned this sale, I will work with another dealer who can communicate.

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