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Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.8
157 Reviews
4.8

157 Reviews

Write a Review

157 Reviews of Austin Reiter

August 14, 2025

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Employee Rating

Went in and forty minutes later I was back on the road. Good job. Bye. More

by ciaobabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Moore

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Aug 15, 2025

Beck Nissan responded

Thank you for your review! We’re glad we could get you in and out quickly and back on the road. We appreciate your business and hope to see you again!

July 10, 2025

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Employee Rating

Needed service and Anita helped arrange that. Everyone went beyond expectation. Service was very prompt. More

by betinagarner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anita Spears

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Jul 13, 2025

Beck Nissan responded

Hi, Betina, Thank you for the kind words! We're so glad Anita and the team were able to take great care of you and get everything handled promptly. Going above and beyond is what we strive for, and we’re happy to hear that came through in your experience. We truly appreciate your support!

June 19, 2025

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Making an appointment was simple and easy, got the date that was convenient for me. Service was completed orderly, clocked in and processed quickly. Done even more quickly as stated. Thank you for such More

by BlueCamaroJacky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

Beck Nissan responded

Thank you for the wonderful review! We're so glad the appointment process was smooth and that your service was completed efficiently and on time. We truly appreciate your kind words and look forward to serving you again!

June 14, 2025

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I have no issues with service on car. When checking out I asked about free car wash. She said they don’t do it anymore but she would text me link. That never happened and I gave her cell More

by cindyreed
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Workmanship
Service Time
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Recommend Dealer
No
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Jun 19, 2025

Beck Nissan responded

Hello Cindy, Thank you for your feedback and for trusting us with your vehicle’s service. We're glad to hear there were no issues with your car, but we sincerely apologize for the oversight regarding the car wash link. We appreciate you bringing this to our attention and will ensure this is addressed with our team. A member of our team will be contacting you to resolve this issue. Thanks again for letting us know.

June 12, 2025

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Quick and reliable service. Easy to make an appointment. Notification when done was great timing. More

by BlueCamaroJacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Beck Nissan responded

Thank you so much for the great feedback! We're glad to hear that you found our service quick and reliable, and that scheduling was easy. We’re especially happy the completion notification was well-timed for you. We look forward to serving you again in the future!

June 01, 2025

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My experience with the Service department was very good. Everyone very friendly and they did exactly what I ask them to do. Thank you.. More

by SDBRANDON
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Recommend Dealer
Yes
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Jun 02, 2025

Beck Nissan responded

Thank you so much for your kind words! We're glad to hear you had a great experience with our Service Department. It’s always our goal to provide friendly, reliable service and take care of exactly what our customers need. We truly appreciate your feedback and hope to see you again soon!

May 31, 2025

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Employee Rating

We spent thousands of dollars to fix a van that was never fixed. Horrible experience- More

by APRIL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Attanasio, Nina Morris , Shane McBay

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Jun 02, 2025

Beck Nissan responded

We're truly sorry to hear about your experience and the frustration it’s caused. This is not the level of service we strive to provide, and we take your concerns very seriously. We’d like the opportunity to understand what went wrong and see if there’s anything we can do to make it right. Please contact us directly at (386) 328-0344, ext. 135, so we can look into this further. Your satisfaction matters to us, and we appreciate the chance to address the situation.

May 30, 2025

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Great service a Pleasure to do business with your team. I'll be back for more More

by lbacelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Beck Nissan responded

Thanks for the great review! We appreciate your business, and we look forward to serving you again in the future!

May 12, 2025

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Employee Rating

Very accurate and reasonable pricing on all of their service. No add ons or unnecessary work. More

by OBEWON_552
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Beck Nissan responded

We appreciate your feedback. It's important to us that our customers know that we will be honest and fair. Thanks for your business. We'll see you next time!

May 06, 2025

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Employee Rating

Best place to take your Nissan for service. Fast, honest, reliable and friendly. I definitely recommend this place More

by EDIEGUEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Beck Nissan responded

Thank you for your feedback and your 5-star review. We appreciate your recommendation and we look forward to seeing you on your next service visit!

May 09, 2025

Beck Nissan responded

Thank you for the 5-star review and your kind words. We'll see you next time!

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