Austin Roberts
Service Advisor
Patriot Chrysler Dodge Jeep Ram of McAlester
916 S George Nigh Expy
McAlester, OK 74501
Dealership Experience
1 yr
Industry Experience
12 yrs, 2 mos
39 Reviews
Write a Review39 Reviews of Austin Roberts
February 24, 2026
We was in and out everyone was super friendly and they worked with us to get us in a vehicle great team great company all round great experience worked with us to get us in a vehicle great team great company all round great experience More
Other Employees Tagged: Jim Cortassa, Stephen Hilton, Gabriel Cunningham
February 18, 2026
Awesome people have bought 2 vehicles from them can't wait to be able to get another wait to be able to get another More
Other Employees Tagged: Seth Knighton, Jim Cortassa, Gabriel Cunningham, Dalton Durossette, Mark Demaro, Brittani Jones, Alfred Rich, Kelli Garcia, Bailey Abreo
February 18, 2026
Brittani is the best employee at patriot. She takes great care of the customers. She keeps them informed and always helps with anything they need. She goes above and beyond and helps out all She takes great care of the customers. She keeps them informed and always helps with anything they need. She goes above and beyond and helps out all over. I highly recommend buying a car from patriot. If you have any issues just ask for Brittani!!!! More
Other Employees Tagged: Brittani Jones, Alfred Rich, Kelli Garcia
February 16, 2026
Brittany was awesome. She kept me informed the whole time my vehicle was in the shop. She asked if I needed a service loaner, I declined. She then showed me where the serv She kept me informed the whole time my vehicle was in the shop. She asked if I needed a service loaner, I declined. She then showed me where the service lounge was. She did an amazing job! More
Other Employees Tagged: Brittani Jones, Alfred Rich, Kelli Garcia
February 13, 2026
Awful. Wife drove an hour from home, then waited 5 hrs after making an appointment to be told there was too much mud to make a proper diagnosis (there wasn’ Wife drove an hour from home, then waited 5 hrs after making an appointment to be told there was too much mud to make a proper diagnosis (there wasn’t very much, I took pictures when she got home, because I thought it was rediculous) or pay around $200 for them to rinse it off. This is poor service after buying a $60,000 dollar truck from there that is having problems for the second time in less than 30,000 miles. More
Other Employees Tagged: Brittani Jones, Alfred Rich, Kelli Garcia
February 11, 2026
Very polite and helpful. Worked with me in finding exactly what I need and getting me into the perfect vehicle. Worked with me in finding exactly what I need and getting me into the perfect vehicle. More
Other Employees Tagged: Olivia Hall, Ryder Rowland , Roy Jenkins Stoney Walton
February 02, 2026
Had warranty work performed, and it was so easy. Appreciated the professional staff and the snacks as well! Appreciated the professional staff and the snacks as well! More
Other Employees Tagged: Brittani Jones, Alfred Rich, Kelli Garcia
February 02, 2026
Austin is great to deal with and really makes an effort. The integrity of the service departments poor overall is horrible. I requested a suspension lube which was put on the paperwork as performed but The integrity of the service departments poor overall is horrible. I requested a suspension lube which was put on the paperwork as performed but I fact was not. After bringing it to their attention the truck was taken back for it. After being informed the truck was done but lower ball joints couldn’t be reached I noticed the upper control arms were not greased. These are very easy to see and very accessible. Also requested a tire rotation and I don’t believe this was performed because the two missing lug nuts weren’t notated. This service department continues to perform poorly. Rotations are regularly not performed. The service after sale here is horrible and unless it improves dramatically I won’t be a return shopper. More
Other Employees Tagged: Brittani Jones, Alfred Rich
January 24, 2026
Everything went according to plan. Brittani helped keep the total bill low and the technicians identified potential problems that need to be addressed. I am very happy with Patriot Chr Brittani helped keep the total bill low and the technicians identified potential problems that need to be addressed. I am very happy with Patriot Chrysler Dodge Jeep Ram of McAlester. More
Other Employees Tagged: Brittani Jones, Alfred Rich
January 23, 2026
Came in Patriot with some technical question the other day. They called Mr chance piled over and he gave me the information on what type of fluid I would use in this type of Dodge ATF +40 said you can't d day. They called Mr chance piled over and he gave me the information on what type of fluid I would use in this type of Dodge ATF +40 said you can't deviate from it you have to use it what I calls for. I would not have known that my friend might try to use something else and it would have been disastrous so five stars for him More
Other Employees Tagged: Brittani Jones, Alfred Rich, Kelli Garcia , Chance Pyle
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