Austin Smith
Austin Smith at Ed Martin Chrysler Dodge Jeep Ram
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Austin Smith

Service Advisor

Ed Martin Chrysler Dodge Jeep Ram

5500 S. Scatterfield Rd.
Anderson, IN 46013

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3 Reviews

Dealership Experience

9 mos

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3 Reviews

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3 Reviews of Austin Smith

April 09, 2025

Dealership Rating
Employee Rating

Best salesman ever … I’ve purchased 8 new jeeps over the years . . Kris was the kindest and most helpful if any salesman .. I purchased from Ed Martin Dealership for the first time .. Extremely satisfied wi More

by alex2is
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2025

Ed Martin Chrysler Dodge Jeep Ram responded

Thank you for your business and for taking the time to share your experience with Kris and our team. We look forward to serving you again. Enjoy your new Jeep!

March 11, 2025

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Employee Rating

Errol is a misogynist and I would recommend female vehicle owners specify he not be permitted to work on their service account. Both at drop off and his call to me (vehicle owner) to explain the asses More

by Amber Hofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wellons, Errol Garcia , Sweet receptionist at the pay desk

Mar 11, 2025

Ed Martin Chrysler Dodge Jeep Ram responded

We apologize for you recent experience at Ed Martin. One of our Managers will be reaching out to discuss.

February 11, 2025

Dealership Rating
Employee Rating

Absolutely the worst service dept. I have ever known! These people (Rob, Kevin, and brian) shouldn't never hold a position dealing with public. Deliberate lies and their practices j More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 11, 2025

Ed Martin Chrysler Dodge Jeep Ram responded

We apologize for your experience at Ed Martin Chrysler Dodge Jeep Ram. We will have a supervisor reach out to discuss with you.

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