
Dealership Experience
4 yrs
32 Reviews
Write a Review32 Reviews of Austin Wellington
May 17, 2025
1st Vehicle purchased & NOT the last ! !! Absolutley LOVED working with everyone that came in contact with me and my wife. Ciara was great, Ted made it happen, and Karan finished it off. !! Absolutley LOVED working with everyone that came in contact with me and my wife. Ciara was great, Ted made it happen, and Karan finished it off. Couldn't be happier. More
Other Employees Tagged: Theodore Mavritsakis, Karan Sood , Ciara Figueroa in sales (5 stars)
May 03, 2025
This is the third car that I have purchased at Rocklin Landrover and the second car I bought from Neil. He is professional yet friendly. He follows up before and after a sale. He never makes me feel press Landrover and the second car I bought from Neil. He is professional yet friendly. He follows up before and after a sale. He never makes me feel pressured or rushed. I also know that the service at this dealership is great. I know that if there are any issues, Neil and the service department will help out. Thank you for the great experience buying my cars. More
Other Employees Tagged: Neil Oldham, Robert Martell
May 03, 2025
My experience was amazing. Everyone was very helpful and got me these best loan at the best price. I will definitely return in the future Everyone was very helpful and got me these best loan at the best price. I will definitely return in the future More
Other Employees Tagged: Faxon Rutledge, Karan Sood
April 18, 2025
Buying my new Land Rover Discovery was an incredible experience—excellent customer service, no pressure, and total professionalism. The vehicle itself is everything I hoped for—luxurious, powerful, and experience—excellent customer service, no pressure, and total professionalism. The vehicle itself is everything I hoped for—luxurious, powerful, and smooth on any terrain. I absolutely love it! More
Other Employees Tagged: Richard Huth, Faxon Rutledge, Karan Sood
April 10, 2025
First of all, you have a beautiful show room with a nice staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we le staff, Taylor was very professional and good to work with. However, our first experience with Austin at this dealership was very disappointing, we left without ever wanting to return and decided to purchase a vehicle from another dealership. We felt Austin was less than honest with us and very pushy. The subsequent day Bryce called and requested we give them another chance. He was very gracious and the reason we returned and purchased a vehicle. Our family has purchased a number of vehicles from a bay area dealership, and it is a far more pleasurable experience. We pay cash for our cars and expect a fair price without the aggressive sales pitch. I also don't like the aggressive sales pitch from the finance manager while signing the documents. It took way to long and felt he was keeping me hostage until I agreed to purchase additional services. He gave me a price for a number of items then when I declined, he continually proposes a lower cost. He came down several times for the cost of each item. Just give me a fair price to begin with and don't try to take advantage of me. More
Other Employees Tagged: Taylor Hicks, Bryce Pratt, Karan Sood
April 07, 2025
We purchased a brand new 130 Defender and someone wrecked at the dealership. We had it less than a week. I believe we were all stressed, but the team put all their thoughts together and made everything worko at the dealership. We had it less than a week. I believe we were all stressed, but the team put all their thoughts together and made everything workout so well. This now is the third car we purchased in two years from them. I would highly recommend them to anyone. This accident showed how they care about their clients not just as a sale but a person. Words can't express what was done to make things right. Neil our sales agent had our back and was calm the whole time. Great teamwork. More
Other Employees Tagged: Neil Oldham, Dana Brophy, Ron Thomas Jr.
April 07, 2025
Each individual person was kind, respectful and knowledgeable of our situation and the car we were looking to purchase. Faxon was very professional and respectful of our time there. Not pushing an knowledgeable of our situation and the car we were looking to purchase. Faxon was very professional and respectful of our time there. Not pushing an agenda and letting us make our own decision. More
Other Employees Tagged: Faxon Rutledge, Karan Sood
March 28, 2025
I have bought several cars from this dealer. I was asked to add a latter to my car. They never told me that they would drilll wholes in the body of the car and that if I ever decided to remove t I was asked to add a latter to my car. They never told me that they would drilll wholes in the body of the car and that if I ever decided to remove the latter the wholes cannot be fixed. Very poor job specially because the car is very expensive. As part of a deal I was offered a rack; I was told that the front of the rack could be removed. It cannot be removed. I drive 65 miles per hour on the freeway and I can hear the wind very loud. Not going back to this Landrover store again. More
Other Employees Tagged: Bryce Pratt
March 16, 2025
Faxin, Austin, and Richard were all great and easy to work with. They did a great job with helping us purchase our dream car. Thankful for Land Rover in Rocklin for all there help. work with. They did a great job with helping us purchase our dream car. Thankful for Land Rover in Rocklin for all there help. More
Other Employees Tagged: Richard Huth, Faxon Rutledge, Bryce Pratt
March 11, 2025
Neil, Austin, karan all were excellent in their departments and made this is whole process extremely smooth and easy! it was such a pleasant experience, that blow me away completely. Customer se departments and made this is whole process extremely smooth and easy! it was such a pleasant experience, that blow me away completely. Customer service was top notch and all of the staff here is super empathetic. They don't rush or push you for anything, at the end of day you feel excited and happy with the deal you have made. More
Other Employees Tagged: Neil Oldham, Bryce Pratt, Karan Sood





