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Ayah Morci

Overview Reviews (16)

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Ayah Morci

Service Advisor

Elite Mitsubishi

134-10 Atlantic Ave
Jamaica, NY 11419

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3.5

16 Reviews

Overview Reviews (16)

Dealership Experience

6 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

Arabic

3.5

16 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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16 Reviews of Ayah Morci

February 05, 2026

Dealership Rating

Employee Rating

Very courteous,, great customer care,, assured me of all my service and repair needs... and has met all my expectations above and beyond! Great service.. Thank you greatly! my service and repair needs... and has met all my expectations above and beyond! Great service.. Thank you greatly! More

by Ladyballantyne101

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Feb 11, 2026 -

Elite Mitsubishi responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Dealership Rating

Employee Rating

Horrible I paid for a vehicle not a headache you people should not be in business and I plan on taking further action against your company for unfair practices should not be in business and I plan on taking further action against your company for unfair practices More

by Danielstill784

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Feb 03, 2026 -

Danielstill784 responded

And inflating the price on the vehicle and misleading the consumer never resolving the issue with thier vehicle and I will be reporting to the better business bureau

February 03, 2026

Dealership Rating

Employee Rating

I took my car to Elite Mitsubishi and they did a great job! My warranty claim was quick and every question I had was answered! Thank you Elite Mitsubishi job! My warranty claim was quick and every question I had was answered! Thank you Elite Mitsubishi More

by Monah423

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 07, 2026 -

Elite Mitsubishi responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2026

Dealership Rating

Employee Rating

They did not fix what was wrong with my car. My sway bar is broken and they only replaced the links. They totally ignored me My sway bar is broken and they only replaced the links. They totally ignored me More

by Infinitecubia

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Feb 02, 2026 -

Elite Mitsubishi responded

Hi, we are sorry to hear of your unsatisfactory experience. Some of your requested repairs were not covered underneath the warranty protection plan you had purchased with the car. Since those repairs were not covered by the warranty plan, there would be an additional cost, which you had mentioned you did not want to pay and to only do the things that were covered per terms of warranty. If you would like you can come back into the service center and we will help with the cost of repairing the car. Please reach out to us to discuss.

January 28, 2026

Dealership Rating

Employee Rating

This is one of the best experiences I have ever had at a car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budge car dealership..I explained what I was interested in and how much I can budget to make it happen and they worked with me to keep me within that budget and I was able to walk out with the SUV I anted and within the monthly amount that I can afford. I did a trade- in and they handled the whole thing. More

by Ajb1074

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denny Duarte , David Maldonado, Danny Rosario

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Feb 02, 2026 -

Elite Mitsubishi responded

Thank you so much for the glowing review! We know that sticking to a budget is just as important as finding the right vehicle, so we’re thrilled we could make the numbers work for your new SUV. It was a pleasure handling your trade-in and getting you back on the road. Enjoy the new ride!

January 23, 2026

Dealership Rating

Employee Rating

My experience was a nightmare. They charged me $1000 for a job that didn't work. They're thieves. I'm disappointed and I don't recommend them to anyone. It was a mistake to take my They charged me $1000 for a job that didn't work. They're thieves. I'm disappointed and I don't recommend them to anyone. It was a mistake to take my car there. More

by Julioeduardoacostamartinez

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Jan 28, 2026 -

Elite Mitsubishi responded

We’re sorry to hear how upsetting this experience was, and we take concerns like this very seriously. We’d like the opportunity to review what happened and discuss the work and charges so we can better understand your situation. Please reach out to us so we can look into this with you and see what can be done to make things right.

January 22, 2026

Dealership Rating

Employee Rating

I have a very good experience customer service is very good helpful and waiting time was very good Thank w good helpful and waiting time was very good Thank w More

by seyebass

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Jan 28, 2026 -

Elite Mitsubishi responded

We really appreciate the 5-star review and we’re glad you had such a smooth experience with our customer service. It’s great to hear our team was helpful and that the waiting time worked out well for you. If you ever need anything else with your vehicle, please reach out to us.

January 22, 2026

Dealership Rating

Employee Rating

Very bad service. Im not happy.they don’t keep the promises this is not right Im not happy.they don’t keep the promises this is not right More

by biddut625

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 09, 2026 -

Elite Mitsubishi responded

Hello, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 212-518-1181. We look forward to hearing from you. David Maldonado dave@elitemitsubishi.com 212-518-1181

January 19, 2026

Dealership Rating

Employee Rating

We have felt scammed by this place - we took the car in last week and the engine was fun and spent hundreds of dollars to find out the whatever they fixed did not work and when we brought it back they send last week and the engine was fun and spent hundreds of dollars to find out the whatever they fixed did not work and when we brought it back they send we needed a new engine and then tried to charge us again - unacceptable More

by LYDIAESPINOZA0

Verified Customer

Recommend Dealer

Other Employees Tagged: Ayah Morci

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Jan 20, 2026 -

Elite Mitsubishi responded

I’m really sorry to hear how this service visit left you feeling, especially after spending time and money and then being told something different when you returned. That’s not the experience we want for anyone, and we’d like the chance to review what was diagnosed, what work was performed, and why the next recommendation changed. Please reach out to us so we can look into this with our service leadership and work toward a fair resolution.

January 15, 2026

Dealership Rating

Employee Rating

Fast and friendly experience throughout the entire process.. a dealership that takes care and values their customers process.. a dealership that takes care and values their customers More

by adriana.wright01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ayah Morci

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Jan 20, 2026 -

Elite Mitsubishi responded

We’re so glad your experience was fast, friendly, and smooth from start to finish! It means a lot to hear that you felt cared for and truly valued—that’s exactly what we aim for every day. We appreciate you choosing us and trusting our team. If you ever need anything down the road, please reach out to us.