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Barb Madisen
Barb Madisen at Lou Bachrodt Auto Mall

Barb Madisen

Lou Bachrodt Auto Mall

7070 CHERRYVALE N BLVD
Rockford, IL 61112

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Barb Madisen

July 02, 2026

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This was a much better experience this time around. They have improved service wise as well as product More

by jfausett_22
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Yes
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Jul 02, 2026

Lou Bachrodt Auto Mall responded

Thank you for the review! We're delighted to hear that your recent experience was much better and that you've noticed improvements in both our service and our products. We are always working to enhance the customer experience, so it's especially rewarding to hear that our efforts are making a difference. We truly appreciate you giving us another opportunity to earn your business, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing us! 🚗😊⭐🎉 Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 29, 2026

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We recently purchased a 2026 Buick Envista at Lou Bachrodt Auto Mall. This has been one, (of possibly two?), new car purchases that I can honestly say was a pleasurable experience from beginning to e More

by 55maclark
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Sam Ferrille, Al Luna , Prosper Rubino

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Jun 30, 2026

Lou Bachrodt Auto Mall responded

Thank you for the wonderful review! We're honored to hear that your purchase of your 2026 Buick Envista was such a pleasurable experience from beginning to end. Providing a stress-free, enjoyable buying experience is exactly what we strive for, and it's incredibly rewarding to know we exceeded your expectations. We're thrilled that both our team and the vehicle itself made such a positive impression. Thank you for choosing Lou Bachrodt Auto Mall and for placing your trust in us. Congratulations on your new Buick Envista, and we look forward to serving you for many years to come! 🚗😊🎉⭐ Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 26, 2026

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Awesome customer service and professionalism. Chelsea is so helpful and cares about her customers. It was great seeing Barb. More

by kathydepper
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea

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Jun 29, 2026

Lou Bachrodt Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

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Fixed my truck while supplying me with a loaner. Did a great job and were very professional. More

by JOHNGAINES10
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Recommend Dealer
Yes

Other Employees Tagged: Herman robles

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Mar 18, 2026

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad we could get your truck taken care of and provide a loaner to keep you on the road. We appreciate your kind words about our team and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

January 05, 2026

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We had a great experience with this dealership. They got exactly what we want in our vehicle. The car was ready for us the next day after purchase. Thanks Barb! More

by angiebaumer
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Yes
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November 22, 2025

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Very informative friendly informative kept in contact with you about what is going on with the loans More

by jenniferkinison05
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Yes
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September 16, 2025

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Brought my car in a day early got it back two day later this place sucks More

by robertlowery99
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Recommend Dealer
No

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Sam Ferrille, Al Luna

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July 15, 2025

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Thank you so much you guys are awesome we have couple more bmw that they will need service thank you again More

by shoultz1
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Sam Ferrille, Al Luna

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June 27, 2025

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Employees were wonderful, prossional in every way. They were able to explain everything about my new car in terms my wife could understand. More

by freeburgt
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Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Groebner, Adam Dokken, James Egan, Sam Ferrille, Al Luna

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