Beatriz Jimenez
Beatriz Jimenez at Coconut Creek Mazda

Beatriz Jimenez

Customer Relations Manager

Coconut Creek Mazda

4101 West Sample Road
Coconut Creek, FL 33073

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4.3
6 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

6 Reviews

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6 Reviews of Beatriz Jimenez

December 05, 2025

Dealership Rating
Employee Rating

After purchasing my CX 50, I had to return a few days later with a nail in my tire. The tire was not able to be plugged, I needed a new one with alignment. Beatriz in service, was extremely helpful in ge More

by Stacey
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 02, 2026

Coconut Creek Mazda responded

Thank you so much for your feedback!. We truly appreciate your support and are thrilled to hear you had a great experience with us. We look forward to servicing your vehicle and assisting you with anything you may need in the future. Welcome to the Coconut Creek Mazda family

July 21, 2025

Dealership Rating
Employee Rating

Amazing experience! Awesome! Car! Zack is an awesome & great car salesman! Love my car! Its a beautiful car! 🥰👍👍👍👍👍🙌 More

by Nena.f1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Wilson, Tyler Ling , Dexter Richardson

Jul 23, 2025

Coconut Creek Mazda responded

Thank you so much for your feedback! We truly appreciate your support and are thrilled to hear you had a great experience with us. We look forward to servicing your vehicle and assisting you with anything you may need in the future. Welcome to the Coconut Creek Mazda family!

June 25, 2025

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Employee Rating

First of all this dealership is beautiful and cozy. They make your stay comfortable. Second of all, they have a great variety of models to choose from and we were happy with our deal on the CX-90 PHEV, More

by MaryCici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Burba, Decio Chung, Peter Young, Santiago Coello , Donut ., Otis ., Michael Alfano, Vincent Cajano, Elliott Crespo

Jul 08, 2025

Coconut Creek Mazda responded

Thank you so much for your feedback! We truly appreciate your support and are thrilled to hear you had a great experience with us. We look forward to servicing your vehicle and assisting you with anything you may need in the future. Welcome to the Coconut Creek Mazda family!

June 19, 2025

Dealership Rating
Employee Rating

I bought a new Mazda CX 30, April 2025 with multiple service. Within 3 days I wanted to remove one of the add on ( Mazda Maintenance) and everything went south. Mazda Coconut Creek Dealership disregard More

by Nelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tony Burba, David Wood , Richard Saintelus, Tyler Ling

Jun 19, 2025

Nelly responded

I did a Mistake Dayne Facey is not part of that review. Sale Richard Sainteus is the person to have 4 stars

Jun 21, 2025

Coconut Creek Mazda responded

Nelly, Thank you for yet another feedback! I want to clarify that the cancellation and refund process for Mazda Maintenance is handled through the warranty provider and typically takes 6 to 8 weeks. This is a standard processing timeline and not something being delayed by our team. Our staff has explained this to you on multiple occasions and has consistently tried to assist you from the beginning. We understand your frustration, but your review unfairly impacts the employees who have genuinely worked to support you throughout this process. We kindly ask you to remove the review, as it does not reflect the full efforts that have been made on your behalf. If there’s anything further we can do, please don’t hesitate to reach out.

June 10, 2025

Dealership Rating
Employee Rating

This was the absolute best experience going to this dealer to service my car, I tried since is all new and closer to home. Everyone’s welcoming in the service department, they even have massage chairs. More

by Designersllc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Coconut Creek Mazda responded

Thank you so much for your trust and for taking the time to share your review! We truly appreciate your support and look forward to serving you for many years to come. If you have any questions or concerns, feel free to reach out to us directly at wecare@coconutcreekmazda.com — we're always here to help

May 20, 2025

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Employee Rating

Gracias Alejandro Suarez por su paciencia en esta negociación sin el nunca hubiéramos comprado el auto. More

by Luisrouco88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Burba , Alejandro Suarez

Jul 08, 2025

Coconut Creek Mazda responded

Thank you so much for your feedback! We truly appreciate your support and are thrilled to hear you had a great experience with us. We look forward to servicing your vehicle and assisting you with anything you may need in the future. Welcome to the Coconut Creek Mazda family!

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