Beka Moatz

The lady’s name was Teresa and kept sending us between parts instead of getting up out of her chair and asking like why was I doing her job and the guy next to her was not doing that to customers. Then wh parts instead of getting up out of her chair and asking like why was I doing her job and the guy next to her was not doing that to customers. Then when we asked if they could take the screw out of the key she kept saying no and it was not until pressing the issue to go check. Worst customer service I have ever seen. More

by …213 Verified Customer Verified Customer

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Piazza Honda always goes above and beyond to take care of our Honda crv's. our Honda crv's. More

by DANKISSLING Verified Customer Verified Customer

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Past encounters with customer service staff were always positive, but my appointment Dec, 11 2025 was a disappointment. I brought my auto to Honda to have the heat checked because after my previous appoin positive, but my appointment Dec, 11 2025 was a disappointment. I brought my auto to Honda to have the heat checked because after my previous appointment Nov 24 2025 there was no heat on the drivers side. Ms. Darrow informed me I needed a diagnostic check too determine the problem, the cost - $186. I refused to agree the test or pay for it. So I am driving my Honda Civic 21 with less than 33,000 miles and kept in a garage. The bottom line is - I had heat on the drivers side of my car before my appointment Nov 24 and after my appointment , no heat on the drivers side.. I told Rebecca and Theresa "If I leave here today, you will not see me again" They offered to install a new heat motor, of course , at my expense. I declined. Your company does not value loyal customers. More

by MARGOMT828 Verified Customer Verified Customer

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Friendly knowable with prompt service sticking to their schedule for service and checking for items that will need service in the future schedule for service and checking for items that will need service in the future More

by AGBUCH Verified Customer Verified Customer

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Very professional, very knowledgeable about your vehicle and very understanding of your specific needs ,Beka and Amelia went the extra mile to insure the safety of my family when our car was having issues and very understanding of your specific needs ,Beka and Amelia went the extra mile to insure the safety of my family when our car was having issues More

by none28 Verified Customer Verified Customer

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The service at Piazza Honda in Reading is exceptional. The service advisors and manager are friendly, and they are efficient in explaining any needed repairs. The service advisors and manager are friendly, and they are efficient in explaining any needed repairs. More

by PABRIZEK Verified Customer Verified Customer

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Excelente servicios y muy buena calidad al recibir el vehículo, gracias por sus lindas atenciones vehículo, gracias por sus lindas atenciones More

by Franklin Verified Customer Verified Customer

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Dealer rater makes you answer everything twice but I already said that Amelia and Beka are awesome. already said that Amelia and Beka are awesome. More

by Sarashsarante Verified Customer Verified Customer

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Excellent customer service. Quick, efficient, communicative, friendly. I was able to make an appointment easily. Quick, efficient, communicative, friendly. I was able to make an appointment easily. More

by MOMAMEA64 Verified Customer Verified Customer

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I feel like I’m a valued employee and a valued customer. Thank you to everyone in service. Thank you to everyone in service. More

by Garypins Verified Customer Verified Customer

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