Ben Crosby
Ben Crosby at Ford of Columbia

Ben Crosby

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Ben Crosby

May 17, 2025

Dealership Rating
Employee Rating

Christian was the greatest. He took amazing care and pro idea all the answers I had More

by Jimcrews24
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 11, 2025

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I took my car in for a 60,000 mile service. i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person More

by Aimeelee2
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2025

Dealership Rating
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They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. More

by chrissweetbaby
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2025

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Amber and Will are the best! ! Would buy my next five cars from them because of them. Service fast prompt and tops! Dan Moreschi More

by Dan
Service Price Transparency
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Recommend Dealer
Yes

March 05, 2025

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One of the best car dealership environments and professional staff i have done business with. I highly recommend this dealership. I have purchased multiple automobiles/trucks and felt i got a More

by johnwalton
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Recommend Dealer
Yes

January 17, 2025

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The whole staff is super. Ben made sure not only the 150,000 checkup was completed but addressed all other issues and concerns. All my questions were answered. I always feel More

by Ford vehicle owner for more than 40 years
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Recommend Dealer
Yes

January 17, 2025

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I don't like posting negative reviews, but they are he WtORST. Don't go there unless you want to feel taken advantage of. We were extremely disappointed with the service we received at Columbia Ford. A More

by Tom G.
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Will Anderson

December 16, 2024

Dealership Rating
Employee Rating

Ben in service always takes great care of our vehicles. Professional and quick! Thank you! More

by Blue Collar Hot Rods
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 12, 2024

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Employee Rating

Ben is the absolute best. Great communication and delivered on time. And good prices. Would recommend More

by Jfank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

November 26, 2024

Dealership Rating
Employee Rating

Christian or Ben take great care of my service and get me right in for service More

by Dave
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Smith, Christian Farris , Terry Mills

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