Ben Ong

I can't count how many cars we have leased from this dealership, 10, maybe 12 but each transaction went as smooth as the last. Gavin and his team are on top of things with regards to answering questions dealership, 10, maybe 12 but each transaction went as smooth as the last. Gavin and his team are on top of things with regards to answering questions, getting back to you in a timely manner and making you feel like you are part of the family. I would highly recommend Jaffarian to anyone who is interested in a new or previously owned vehicle. More

by RLPan Verified Customer Verified Customer

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Jaffarian has always been an outstanding service center - we have been customers for aroud 25 years and through 4 different Volvos we have been customers for aroud 25 years and through 4 different Volvos More

by THOMAS.DOYLE4 Verified Customer Verified Customer

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Our 6th car at this dealership. Gavin and his team are straight-shooter and I appreciate that! Michael Mancini made the process a smooth one. Gavin and his team are straight-shooter and I appreciate that! Michael Mancini made the process a smooth one. More

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We had a fantastic experience purchasing our “new to us” car from David with Jaffarian Volvo. David ensured the process from start to finish was easy, seamless and stress free. He was professional, knowledg car from David with Jaffarian Volvo. David ensured the process from start to finish was easy, seamless and stress free. He was professional, knowledgeable and addressed all of our questions/ concerns. David genuinely cares about his clients and goes above and beyond – he even came in on his day off to help us!! This was the smoothest car buying experience we’ve ever had! We definitely recommend David & Jaffarian for your car buying needs! Narek in Finance at Jaffarian helped us understand all of the options available to us in our car buying experience. He did so without any added pressure or what felt like gimmicks. He is a great communicator and a pleasure to work with. We definitely recommend partnering with Narek at Jaffarian for your financing options! Beng is the local educator on all things Volvo at Jaffarian. He walked me through every single feature and helped me set up my car for daily use. I couldn’t stop smiling after our chat. I am impressed with his knowledge, patience and personal touch he adds with his clients. The overall experience at Jaffarian for car buying was fabulous. More

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Very nice experience I had working with Gavin, Hunter and Beng. Very personable and extremely helpful during my purchase. Beng. Very personable and extremely helpful during my purchase. More

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Helpful Responsive Knowledgeable about product Good inventory Sales team not to aggressive Deal with motor.vehicles so vehicle already inventory Sales team not to aggressive Deal with motor.vehicles so vehicle already More

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Third purchase at this dealership. Had been shopping for at least 6 months for my most recent purchase; visited several dealerships for CPO inventory. Kept coming back to Jaffarian, a Had been shopping for at least 6 months for my most recent purchase; visited several dealerships for CPO inventory. Kept coming back to Jaffarian, as their staff are the most responsive, knowledgeable and attentive. The sales team, management and business office were all exceptional to work with. Would come back again. More

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I recently picked up my new Fleet vehicle, a Volvo XC90 T8, and was blown away by the service. This is the first Fleet vehicle I have picked up from a dealership, where the dealer has gone over all the fea T8, and was blown away by the service. This is the first Fleet vehicle I have picked up from a dealership, where the dealer has gone over all the features of the vehicle. Ben was tremendous and gave us an hour of his time setting up the computer and the dash systems. He truly went above and beyond. Additionally, prior to even picking up the car, Alfonso was very responsive and helpful as I was navigating our corporate leasing company waiting on plates for the new car. I would highly recommend Jaffarian for their customer service and friendliness of their staff. More

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Absolutely The Best Auto Dealership Experience - Ever! I am in my 70's, a certified car guy who has probably purchased 40+ new, mostly high end cars. My delight with Jaffarian Volvo this week can not I am in my 70's, a certified car guy who has probably purchased 40+ new, mostly high end cars. My delight with Jaffarian Volvo this week can not be overstated! I had been in the market to upgrade my wife's 2019 Volvo XC60 with 10K miles. I had visited several Boston area dealers trying to find a rare new XC60 B6 Ultimate that must have a specific and rare configuration. I scoured dealer websites and there were few options. I was concerned that I might have to amend my 'recipe'. I saw a Jaffarian ad on Facebook and I saw a car that might be a fit. But, Jaffarian was in Haverhill, which I had never even been to and I live south of Boston. But, I wanted the car, if at all possible. I called Jaffarian and got to speak with Alfonso Romano. Alfonso and I hit it off immediately. I was impressed with his knowledge and willingness to help. I was gushing that I had found exactly what I was looking for. I had given up any 'leverage' because it was obvious this is what I wanted. Alfonso referred me to a salesperson, Hunter Bahr. Hunter called me while I was still talking to Alfonso.. We set up the framework for a fair deal in about 45 seconds over the phone. They offered exactly what I wanted on our trade (when does that ever happen?) and a very fair price on the new car. Hunter was just terrific. He had encyclopedic knowledge of the car, the options and how to expedite the deal. My wife and I actually made the sojourn to Haverhill and we were thoroughly impressed all over again in person. We made the deal and Hunter could not have been straightforward and easier to work with! He wrote up the deal and then we met 'the business guy', usually my least favorite part of any transaction. But, not this time, not at Jaffarian! We met Mo Rochdi, another very friendly and thoroughly professional guy who wanted to be sure we knew everything about the deal and all the paperwork. Mo also could not have been better to deal with. He facilitated the plate transfer and we were able to pick up the new car on Monday, with a completed registration and inspection sticker applied. This all happened as seamlessly and as quickly as I have ever experienced at ANY dealer. At delivery, our delight was enhanced by meeting the estimable Beng Ong, Volvo Brand Specialist Yet another thoroughly professional and very friendly expert. Beng patiently and unhurriedly went over all the features of the '23 XC60 and especially the Google Assistant interface platform. We loved Beng and his knowledge and enthusiasm and people skills. Jaffarian Volvo is The Best Auto Dealer that I have ever worked with: A Team of All Stars at every position! More

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I cannot say enough great things about this dealership. Quick service and no pressure - after trading in my car, I was in my new one the next day. Special thanks to Urbain, Ben, and Jose. Highly recommend! Quick service and no pressure - after trading in my car, I was in my new one the next day. Special thanks to Urbain, Ben, and Jose. Highly recommend! More

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