Ben Stauffer
Ben Stauffer at Audi Henderson
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Ben Stauffer

Service Advisor

Audi Henderson

7740 Eastgate Road
Henderson, NV 89015

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Ben Stauffer

April 30, 2024

Dealership Rating
Employee Rating

The service was good. My only complaint is that someone attempted to remove a service sticker from my windshield and left glue and pieces of sticker. More

by Csunshinen702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Audi Henderson responded

At Audi Henderson, we value customer feedback as it helps us improve and provide even better service in the future. Thank you for taking the time to leave us a review!

April 29, 2024

Dealership Rating
Employee Rating

Ben stauffer is always very professional, personable and efficient. I have worked with Ben for a number of years he has always been very consistent. More

by ARTIEDUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Audi Henderson responded

It's always a pleasure to receive positive feedback from our valued customers. Your five-star rating means a lot to us, encouraging us to do our best daily.

April 28, 2024

Dealership Rating
Employee Rating

From sales to service it’s always a pleasure walking into this dealership…..everyone is so courteous and very well informed regarding all Audi makes and models…..love my car!!! More

by KQBARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Audi Henderson responded

We are thrilled to see your 5-star rating! Thank you for taking the time to acknowledge our efforts. We're committed to providing the best experience possible, and it's wonderful to know we've succeeded with you. We are looking forward to serving you again!

April 26, 2024

Dealership Rating
Employee Rating

Convenience, its a walking distance, friendly and knowledgeable staff, easy to make appointments, great service, More

by METROSERVICES2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Audi Henderson responded

We strive to create a positive and memorable experience for all our customers. Your 5-star rating is a testament to our team's hard work and dedication, and we're grateful for your recognition.

April 16, 2024

Dealership Rating
Employee Rating

This is our 5th vehicle with this dealership and with Joe Sirna. He is always a delight to see and work with in planning our next purchase or lease. The entire support team in this dealership is also outstan More

by Katherine Tait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cinzia Sirna, Joe Sirna

Apr 17, 2024

Audi Henderson responded

Hi Katherine, We appreciate your loyalty to us and thank you for sharing your rating with us! We look forward to working with you again!

April 13, 2024

Dealership Rating
Employee Rating

Cedric handled the situation well after Audi care screwed up by making me wait two hours for someone to fix the flat then left me without changing the tire. More

by steveb218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Daniels

Apr 15, 2024

Audi Henderson responded

Thank you for your review. The entire team really appreciates customers like you!

April 05, 2024

Dealership Rating
Employee Rating

Very efficient! And friendly! I appreciate that the wash the car! The Uber ride was good! More

by JOKISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Daniels, Caroline German

Apr 07, 2024

Audi Henderson responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

March 28, 2024

Dealership Rating
Employee Rating

This visit was to repair an item that was 8nstalked incorrectly during our last visit. They were very apologetic and quick to get it fixed. More

by TSLY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Daniels

Apr 01, 2024

Audi Henderson responded

We appreciate your loyalty to us and thank you for sharing your rating with us! We look forward to working with you again!

March 28, 2024

Dealership Rating
Employee Rating

Great experience always. We appreciate the customer service and attention to detail. We would definitely recommend Henderson Audi service. More

by gortonmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Audi Henderson responded

We are so happy to hear you had a great experience. Thank you for your feedback.

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