Benjamin Hall

For JD JD helped us sort which model of Crosstrek was best for our needs. He was extremely helpful. The negotiations on trade in and sales price dragged out over two days - would have been nice to get it best for our needs. He was extremely helpful. The negotiations on trade in and sales price dragged out over two days - would have been nice to get it nailed down in just one day, but we appreciated the movement to get us there. My only suggestion is that the dealership clean up the car before handing it over. All of the stickers were still on the car, there was some dirt in the interior and the exterior of the car could have used a wash. Also, it was supposed to come with a full tank of gas. We discovered the gauge was on empty as we drove away. More

by dan@overlea.net Verified Customer Verified Customer

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Clean, great selection, fair MSRP and rates. Sales manager made the buying experience terrible - non transparent in the contact. Hidden additional costs without explanation. Just an unfortunate Sales manager made the buying experience terrible - non transparent in the contact. Hidden additional costs without explanation. Just an unfortunate buying experience. We almost reconsidered being there. Stay away from Ben the sales manager. More

by a.hernandez942 Verified Customer Verified Customer

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Great experience! We have not had this great of a sales experience before.Thank You!. We have not had this great of a sales experience before.Thank You!. More

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Jonathan was very thorough and extensive with all communication. He was very easy to work with and I would recommend him to a friend! communication. He was very easy to work with and I would recommend him to a friend! More

by didi_81332 Verified Customer Verified Customer

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Very courteous, personable and transparent. Purchase process was very simple and streamlined. Avoided the stereotypical back and forth. Purchase process was very simple and streamlined. Avoided the stereotypical back and forth. More

by tandfpriest Verified Customer Verified Customer

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I had the best experience getting a new pre owned vehicle today after having trouble with my car that had high mileage they found me a perfect cross country travel car for me and my dogs, I was in a rush for today after having trouble with my car that had high mileage they found me a perfect cross country travel car for me and my dogs, I was in a rush for a long trip and they made everything so quick and smooth to get into my new car so I wouldn’t have to worry about a long drive ahead for work, this is the second Subaru I have bought from them, would highly recommend their team! Jonathan was a miracle worker getting my car ready quickly and helping to trade in my older one More

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Dealership was not honest about issues with used car! Multiple undisclosed issues that we had to have repaired such as rear differential, brake fluid changed, microphone replaced, rear washer fluid leak Multiple undisclosed issues that we had to have repaired such as rear differential, brake fluid changed, microphone replaced, rear washer fluid leaking into car. Would NOT recommend this dealership!!! AVOID buying from Autostar! More

by mcbutter12 Verified Customer Verified Customer

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Jonathan was extremely knowledgeable and helpful. He was no pressure and very patient with our many questions. He and everyone at Auto Star made the buying experience actually enjoyable! Highly re He was no pressure and very patient with our many questions. He and everyone at Auto Star made the buying experience actually enjoyable! Highly recommend. More

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This manager is extremely unprofessional. Very argumentative and disrespectful. Lacks simple knowledge in the dealer industry. Very argumentative and disrespectful. Lacks simple knowledge in the dealer industry. More

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