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Benjamin Knudson
Benjamin Knudson at Mercedes-Benz of Des Moines

Benjamin Knudson

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

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5.0
64 Reviews
5.0

64 Reviews

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64 Reviews of Benjamin Knudson

May 15, 2025

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Employee Rating

The customer service team, the dealer maintenance team, and everybody that assisted on fixing my car was professional and courteous More

by PJT
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

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May 15, 2025

Mercedes-Benz of Des Moines responded

It's great to hear that our team here at Mercedes-Benz of Des Moines provided you with professional and courteous service. Thank you for sharing your experience! We look forward to welcoming you back again next time.

May 14, 2025

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I’m impressed by this dealerships’s fast and reliable service! Highly recommend for any Mercedes-Benz car needs. More

by Mh274
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

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May 14, 2025

Mercedes-Benz of Des Moines responded

Thank you for the recommendation! We're happy to hear that our fast and reliable service at Mercedes-Benz of Des Moines impressed you. We look forward to assisting with any future needs!

March 03, 2025

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Ben is great service manager & all was great! Service went very smoothly & no issues at all! More

by Mikejdavid
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Yes
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Mar 03, 2025

Mercedes-Benz of Des Moines responded

Thank you, Mike, for your kind feedback of your experience with the team here at Mercedes-Benz of Des Moines! We appreciate your business, and Ben will be glad to know that all was great with your service. We hope to work with you again in the future!

March 01, 2025

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Mercedes was so good to deal with. They helped us with the problem we were having with our RV. They promptly found out what was wrong ordered part and fixed quickly. Very pleased wit More

by janeet
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Recommend Dealer
Yes
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Mar 03, 2025

Mercedes-Benz of Des Moines responded

Janeet, we're happy to hear that our team at Mercedes-Benz of Des Moines could assist you with your RV issue so efficiently. Thank you for recommending us and sharing your positive experience! Please let us know if there is anything more we can do.

February 21, 2025

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Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

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Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

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Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby, Anthony Gladney

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Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 04, 2025

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Very efficienttly run dealership. Got me in and out for my oil change. Will be back! More

by Esmir
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Recommend Dealer
Yes
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Feb 05, 2025

Mercedes-Benz of Des Moines responded

Thank you, Esmir, for sharing your great experience with the team here at Mercedes-Benz of Des Moines! We are pleased to know that your oil change was efficient and everything went smoothly. We appreciate your business and look forward to your next visit!

February 02, 2025

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My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Ryan Parmerlee, Brad Ashby

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Feb 03, 2025

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

January 15, 2025

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The dealership has always taken good care of my car and keeps me in the loop. More

by Mary Halling
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

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Jan 16, 2025

Mercedes-Benz of Des Moines responded

Mary, it is amazing to hear how you have always been taken good care of and kept informed throughout your services with us. Thank you for taking the time to share your continued positive experiences here at Mercedes-Benz of Des Moines and for your trust in us. We look forward to seeing you again in the future!

December 01, 2024

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Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr

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Dec 02, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

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