Benjamin Podchaiski

I’m someone who really values people who are great at the customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find theses days. More

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I was very impressed with the dealership and the professional way the purchase was done. professional way the purchase was done. More

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The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. More

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I received Excellent service when I bought my new car. Every person I dealt with was polite and informative. Every person I dealt with was polite and informative. More

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Just picked up my 2025 Lexus from Hoffman! Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all ot Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all other Lexus dealers because Hoffman gave me an incredible price that couldn’t be beat. I highly recommend Hoffman! Thanks Ben! More

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My salesman Benjamin P was tremendously honest, fair & genuine. He made purchasing my IS 350 a fun experience and one I’ll never forget. I will be a return customer due to this incredible service & will genuine. He made purchasing my IS 350 a fun experience and one I’ll never forget. I will be a return customer due to this incredible service & will be referring friends & family over his way! More

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Our experience with Hoffman Lexus was excellent. Ben was informative, courteous and professional. What could have been a stressful experience was actually very easy. We are very satisfied customers Ben was informative, courteous and professional. What could have been a stressful experience was actually very easy. We are very satisfied customers and would purchase a car there again. More

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Ben, Alejandro and Ryan were amazing ! Best experience that I’ve ever had purchasing a vehicle Best experience that I’ve ever had purchasing a vehicle More

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My wife and I got a good deal on the new car we wanted, but there were some issues with some of the new technology. Met with the tech specialist and resolved most but not the major issue. He promised to fi but there were some issues with some of the new technology. Met with the tech specialist and resolved most but not the major issue. He promised to find a fix and get back in touch ASAP. Over the next 9 days he ignored 4 texts and the salesman never responded to phone messages. At that point I contacted another dealer and the problem was fixed within 15 minutes over the phone. I’ll be going to another dealer for continuing service. More

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I was in the market to lease a 2022 Lexus GX. I contacted the 7 Lexus dealers in a 100 mile radius. They all had similar lease figures, with the exception of Hoffman. Ben Podchaiski of Hoffman cl I contacted the 7 Lexus dealers in a 100 mile radius. They all had similar lease figures, with the exception of Hoffman. Ben Podchaiski of Hoffman claimed my current leased vehicle had $10,000 of equity. This would make my monthly payment at least $110 less than some of the other Lexus dealers. I asked him if that was a real and accurate number. I informed him that I would be driving 90 miles (180 miles round trip) to their dealership. He said “yes”. When we arrived, the GX was warming up. My wife and I went on a test drive by ourselves and fell in love with GX. Within 10 minutes of sitting at Ben’s desk, the equity of my current leased vehicle was reduced to $5,800. The reason was they weren’t allowed to buy my Cadillac from GM. GM wanted it back to sell it themselves. This could have been confirmed before we made the trip and communicated to us. My wife and I were understandably upset. But we looked at the positive. The $5,800 being offered was $5,800 more than any other dealer. So, we had to come up with the difference of $4,200 to get the monthly payment back to what it was originally quoted. At this point, we figured the worse was behind us. It wasn’t. They still had one more thing up their sleeve. We sat in Mike’s office (business manager) to sign the financial paperwork. That is when he asked us for the first month’s payment. My jaw dropped. This is always included in the down payment. This is my 6th leased vehicle and my wife has leased 8. We have never had the first month’s payment broken out separately from the down payment. This was very underhanded! If they would have been up front with the actual equity of my vehicle, we would have still made the trip and leased the GX. If they added the first month’s lease payment on top of the $4,200 down payment, we still would have leased it. I would have given them 5 stars, because it was the best deal out of the 7 dealers. I was going to give them a 3 star rating, but they partially redeemed themselves by having the GX delivered to me and my Cadillac picked up. That saved me almost 4 hours of driving. I just hope someone of authority in the Hoffman organization reads this and makes the necessary changes to prevent these negative tactics happening to other customers. More

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