Bennie Hazen

They worked really well at helping meet my needs. Very nice and went above and beyond. Very nice and went above and beyond. More

by JACLIND1 Verified Customer Verified Customer

Report | Print

Kareem, Dustin, and Brandon are all good to work with. Bennie was very rude and condescending towards me and belittled me. I purchased a used vehicle that stopped working within one week. It’s been 3 week Bennie was very rude and condescending towards me and belittled me. I purchased a used vehicle that stopped working within one week. It’s been 3 weeks since the purchase and the vehicle has stopped working again. Prayerfully I can get another vehicle. This is an obvious lemon. Unfortunately it doesn’t seem as if no one cares about me as a customer. I have $15K loan on a vehicle that I haven’t driven but a few times since I purchased it. I purchased this vehicle for my son. He has been stranded twice in this vehicle. It’s been a horrible experience with this vehicle. More

by meredithlatoya Verified Customer Verified Customer

Report | Print

I feel like I have been taken advantage of . My truck broke down after one week of having it. It’s still at the dealership and service can’t tell me anything. Sales guy Kareem said the service d My truck broke down after one week of having it. It’s still at the dealership and service can’t tell me anything. Sales guy Kareem said the service department is backed up. Poor customer service More

by meredithlatoya Verified Customer Verified Customer

Report | Print

Loved working with all these guys! Everyone was super helpful and patient! I've already recommended to a friend! Everyone was super helpful and patient! I've already recommended to a friend! More

by bfrench09 Verified Customer Verified Customer

Report | Print

Ian was great to work with, he made it an enjoyable experience & when a couple of errors were made, he took accountability to make it right! Will be referring my fam & friends to him! experience & when a couple of errors were made, he took accountability to make it right! Will be referring my fam & friends to him! More

by LINDSEYSUMMERLIN.ME Verified Customer Verified Customer

Report | Print

Ana was just awesome! She made sure that I had everything I needed before I left!! She made sure that I had everything I needed before I left!! More

by WJOHNBEVERLY Verified Customer Verified Customer

Report | Print

The dealership is great, however the service center majorly lacks. It shouldn't take 4 hours to do an oil change majorly lacks. It shouldn't take 4 hours to do an oil change More

by cassandra.l.brown15 Verified Customer Verified Customer

Report | Print

I had a made an appointment for an oil change, tires rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil ch rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil change and the wiper blades. Was told the computer update was taking longer than anticipated. Have to bring it back on the 27th now. Oh and couldn't rotate my tires because the back ones were low on tread. Still haven't received a quote for tires but listening to the lady next to me complain about how she bought 4 brand new tires from them only to replace 3 of them a couple of months later....Don't think so. More

by PKAY362004 Verified Customer Verified Customer

Report | Print

I bought a Jaguar and a Tiguan from them. Never had any trouble. Professional service. Never had any trouble. Professional service. More

by ELIZABETHDIXONBROWN Verified Customer Verified Customer

Report | Print

Great service. Great communication. My service technician Jim did a great job of keeping me posted on the status of my vehicle. Great communication. My service technician Jim did a great job of keeping me posted on the status of my vehicle. More

by Karl Verified Customer Verified Customer

Report | Print