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Betsy Moles
Betsy Moles at Valley Motor City

Betsy Moles

Service Advisor

Valley Motor City

4100 State Road
Cuyahoga Falls, OH 44223

5.0
69 Reviews
5.0

69 Reviews

Write a Review

Dealership Experience

10 yrs

Industry Experience

25 yrs, 10 mos

69 Reviews of Betsy Moles

July 26, 2025

Dealership Rating
Employee Rating

Great service. Friendly staff and honest estimates. I highly recommend Valley Motor City for warranty and service work. More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Monaco, Anthony Meeks, Zyan Sheffield, Kristy Dean

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July 25, 2025

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Employee Rating

Good service department have bought several vehicles from Scott Jacobs in the past and will in the future More

by Iannaggi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Meeks

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July 25, 2025

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Employee Rating

Fast and easy auto service - highly recommend for any make or model, nice waiting area / a lot of cool cars and trucks to check out More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Monaco, Anthony Meeks, Zyan Sheffield, Kristy Dean

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June 28, 2025

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Employee Rating

Customer services and staff are friendly and efficient. Mechanic staff completed services effectively and confidently. More

by RMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Meeks

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Jul 03, 2025

Valley Motor City responded

Thank you for your kind words! We're happy to hear our friendly and efficient team, along with our skilled mechanics, provided you with confident and effective service. We appreciate your trust in Valley Motor City! Best regards, **Valley Motor City** 🚗🔧👍

June 23, 2025

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Employee Rating

Valley Motor provided friendly customer service! I wouldn’t trust anyone else with my van. More

by krudlosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Valley Motor City responded

That means the world to us—thank you! We’re honored to be the team you trust with your van and we’ll always be here to deliver the friendly, reliable service you deserve. Best regards, **Valley Motor City** 🚐🤝😊

May 26, 2025

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Employee Rating

My first experience with them since it changed ownership. Betsy was the best , fantastic service could not be more satisfied More

by Edlowrdr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2025

Valley Motor City responded

We're so glad your first experience under the new ownership was a great one! Betsy will be thrilled to hear your feedback — she truly goes above and beyond for our customers. Thank you for the kind words and for trusting us with your vehicle. Best regards, **Valley Motor City 🚘✨**

May 16, 2025

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Employee Rating

Betsy Moles was very helpful and nice to work with for the service visit on 05/13/2025. More

by dale.burgun
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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May 19, 2025

Valley Motor City responded

Thank you so much for the kind words! We're thrilled to hear Betsy Moles made your service visit on 05/13 a positive experience. She's a valued part of our team, and we'll be sure to pass along your appreciation. We look forward to seeing you again next time! Best regards, Valley Motor City

May 05, 2025

Dealership Rating
Employee Rating

This is my second car bought with this dealership. They have gone above and beyond on service with my charger SRT392 and the sale of the Jeep was stress free and relaxing. Waiting area is clean and More

by MJT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Thonen

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May 08, 2025

Valley Motor City responded

Thank you for coming back to us for round two — that means so much! 🙌 We’re thrilled to hear our team went above and beyond with your Charger SRT392 and made your Jeep purchase stress-free and relaxing (the way it should be!). Also glad you felt comfortable in our waiting area — we try to make every part of the experience top-notch. We truly appreciate your loyalty and can’t wait to help you again down the road! Best regards, Valley Motor City 🚗✨🏁

April 17, 2025

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Employee Rating

Great Service, Fair Prices, friendly atmosphere, would recommend, professional workers who are knowledgeable about the service provided More

by Chiffonsince1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Monaco, Anthony Meeks, Zyan Sheffield, Kristy Dean

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Apr 18, 2025

Valley Motor City responded

Thank you for the awesome review! We’re so glad you enjoyed great service, fair prices, and a friendly atmosphere—those are all things we take pride in. Our team works hard to be professional and knowledgeable, and it’s great to hear that came through in your experience. We truly appreciate your recommendation and hope to see you again soon! Best regards, Valley Motor City 🚗👍💼

April 15, 2025

Dealership Rating
Employee Rating

These folks have always been precise and meticulous in their work. They don't try to shove things down your throat, rather just presenting options and letting the customer decide. I bought my car there an More

by eastsideeddie627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Mordew, Anthony Meeks, Zyan Sheffield

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Apr 16, 2025

Valley Motor City responded

Wow—thank you for such a thoughtful and generous review! We're honored to have earned your trust not only when you bought your car, but every time you've come back for service. Our goal has always been to provide honest, high-quality work while giving our customers clear options and the space to decide what’s best for them. It means a lot to know you’ve had a top-notch experience with us every step of the way. We truly appreciate your continued support! Best regards, Valley Motor City 🚗🔧👏

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