Betty McKnight

My salesman was incredible, David Vinson. He didn't pressure me or anything. He found 2 models that I loved and you had in stock. I have been looking for about 6 months but my usual dealer, C He didn't pressure me or anything. He found 2 models that I loved and you had in stock. I have been looking for about 6 months but my usual dealer, Classic BMW, didn't have anything appealing and Cleveland BMW flat out ignored my request after I drove there in the snow on New Year's Eve to look at a CPO they had. David sent me videos and answered every question I had about the 2 models you had and even communicated after I took delivery. I was impressed with your dealership and it was worth the drive. More

by shanesnuffer84 Verified Customer Verified Customer

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From the moment I walked into the dealership I was treated professionally. The sales team listened to my needs and got me into the perfect car based on those needs. I highly recommend this dealership. treated professionally. The sales team listened to my needs and got me into the perfect car based on those needs. I highly recommend this dealership. More

by GLIDDTL2 Verified Customer Verified Customer

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Tanner was an extremely helpful representative and truly went above and beyond during my buying experience. He made the process smooth and positive. That said, my experience with the warranty presentatio went above and beyond during my buying experience. He made the process smooth and positive. That said, my experience with the warranty presentation was less favorable. I felt the finance portion was somewhat exaggerated and came across as more sales-driven than informative, which made me uncomfortable. Additionally, while the car was detailed prior to delivery, there were still a few small areas that were not fully cleaned and were things I easily addressed myself once I got home. More

by mandybkollman Verified Customer Verified Customer

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Courteous and customer service focused! Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. More

by MJJANIS66 Verified Customer Verified Customer

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Great communication with all the staff, Very professional in their work, Nice welcoming employee. very nice facility in their work, Nice welcoming employee. very nice facility More

by ABDELMJ Verified Customer Verified Customer

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I made an offer on a vehicle that I was interested in they accepted sent paperwork to my home in Cincinnati no hassle very professional kept me updated will recommend this dealership. they accepted sent paperwork to my home in Cincinnati no hassle very professional kept me updated will recommend this dealership. More

by promoe1956 Verified Customer Verified Customer

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I have had a very pleasant experience at BMW of Akron regarding both vehicle purchase and vehicle serving. The staff are attentive, friendly and professional. regarding both vehicle purchase and vehicle serving. The staff are attentive, friendly and professional. More

by Flug57 Verified Customer Verified Customer

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Quick delivery, delivered as expected. Professional salesperson, helpful assistance going thru new drive menu screens and apps. Professional salesperson, helpful assistance going thru new drive menu screens and apps. More

by mfryman Verified Customer Verified Customer

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This is my third vehicle with Akron BMW and my favorite two men Mark and Mario. ALWAYS top notch service with class. THANK YOU as always for a wonderful experience!!! two men Mark and Mario. ALWAYS top notch service with class. THANK YOU as always for a wonderful experience!!! More

by SMOTON.COGIC Verified Customer Verified Customer

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Easy to work with. No games involved, and the service has been good with easy scheduling and competent techs. No games involved, and the service has been good with easy scheduling and competent techs. More

by LL Verified Customer Verified Customer

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