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Bijan Hosseini
Bijan Hosseini at Safford Brown CDJR Sterling

Bijan Hosseini

Service Manager

Safford Brown CDJR Sterling

21900 Auto World Cir
Sterling, VA 20166

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4.4
14 Reviews
4.4

14 Reviews

Write a Review

14 Reviews of Bijan Hosseini

November 18, 2025

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Employee Rating

Came in for brakes and was given the cheapest option without consult. My brakes are insanely loud. Was offered to come back in for “oil” to make them less loud. Just as bad. Wasted time twice. More

by ricardo.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 18, 2025

Safford Brown CDJR Sterling responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 16, 2025

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Employee Rating

The service was excellent! I appreciate honest, professional, and prompt communication. All of that was provided at Brown’s. Adele (306) was a pleasure to work with! More

by fox_donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adeel

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Nov 16, 2025

Safford Brown CDJR Sterling responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown CDJR Sterling!

November 15, 2025

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Employee Rating

Good service however it is expensive par ts and la bor are expensive did I say service is good More

by rmthigpen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2025

Safford Brown CDJR Sterling responded

Thank you for your feedback! I am glad to hear you had a good service experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. I understand that parts and labor costs can be a concern. If you'd like to discuss this further or have any questions, please feel free to reach out to us. We appreciate your input! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

November 14, 2025

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Employee Rating

Poor. Did not fix or perform some of the service i requested and paid for. They also still have not called me back to discuss. I need a call back and re More

by bcbrown9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 17, 2025

Safford Brown CDJR Sterling responded

Thank you for your feedback. We understand your concerns regarding your recent service visit to our dealership. We take your experience seriously and would like to resolve this matter promptly. Please reach out to us directly at Safford Brown Chrysler Dodge Jeep RAM Sterling so we can discuss your issues and provide the assistance you need. Your satisfaction is important to us, and we appreciate the opportunity to make it right. Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 14, 2025

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Employee Rating

Everything went amazing . The dealership was really clean and cozy . Rany was very informative and kind and kept me updated the entire time! More

by nikibrown71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Vigil , Rany

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Nov 14, 2025

Safford Brown CDJR Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.

November 14, 2025

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Employee Rating

Sales man(Sergii) was great , was able to answer all of the questions I had , entire process took less then 2 hrs , moreover , over all deal was unbeatable by another dealers . Extremely happy with the pur More

by khomutets
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Vigil , Sergii

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Nov 14, 2025

Safford Brown CDJR Sterling responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2025

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Employee Rating

They did a great job. Everything went as planned. Dylan was great as always. Thanks More

by MEHCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Vigil

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Nov 14, 2025

Safford Brown CDJR Sterling responded

Thank you so much for your kind words! We’re thrilled to hear that everything went smoothly and that Dylan provided you with excellent service. We appreciate your support and look forward to seeing you again at Safford Brown Chrysler Dodge Jeep RAM Sterling! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 13, 2025

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Employee Rating

I had a very welcoming and satisfactory service. I will always return for any future needs. More

by omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Vigil , Dylan

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Nov 14, 2025

Safford Brown CDJR Sterling responded

Thank you for your wonderful feedback, Omar! I am thrilled to hear that you had a welcoming and satisfactory experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. We look forward to serving you again for any future needs. Safe travels! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

November 10, 2025

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Employee Rating

Overall, a positive experience but what was supposed to take 45 minutes, took 2 hours to complete. More

by dlinton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Safford Brown CDJR Sterling responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 10, 2025

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Employee Rating

Exceptional experience. Excellent work performance. Very friendly people. Super customer service. Work to satisfy your needs. More

by tbonilla1we
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 10, 2025

Safford Brown CDJR Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.

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