Bill Brown
Bill Brown at Courtesy Mitsubishi

Bill Brown

Service Manager

Courtesy Mitsubishi

1060 Washington Street
South Attleboro, MA 02703

Contact Me
4.6
353 Reviews

Dealership Experience

19 yrs, 6 mos

Industry Experience

38 yrs, 3 mos

4.6

353 Reviews

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353 Reviews of Bill Brown

August 19, 2025

Dealership Rating
Employee Rating

The people there are excellent very nice very respectful There treat you like family I enjoy my waiting More

by CYNTHIAWALKER107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Courtesy Mitsubishi responded

HELLO CYNTHIA, Thanks a lot for your great review and looking forward to see you on your next visit,

August 05, 2025

Dealership Rating
Employee Rating

Brought my Chevy truck in for warranty service to have a new transmission installed. Upon completion of the new install there was an issue that was beyond the dealers expertise and they sent my truck over t More

by Chrispreve
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Milheiro, Peter Boursiquot

Aug 05, 2025

Courtesy Mitsubishi responded

CHRIS, Thanks a lot for such a great review. Also i am thanking you for your understanding and for being patient.

August 03, 2025

Dealership Rating
Employee Rating

Tienen buen servicios de mantenimiento y reparación de los carros que reciben en el taller con mucha amabilidad r Y esmero en rapidez y buen trato del personal del taller de mantenimiento de los vehículo More

by arguellomarcos361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

Courtesy Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 31, 2025

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Employee Rating

Thank you Tony M, Peter B , Bill, Sosa, and the Service department for all your help and time spent with me and my car. The staff is very helpful and understanding. Courtesy Mitsubishi’s staff is friendly More

by m.cohen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Courtesy Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Courtesy Mitsubishi!

July 16, 2025

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Employee Rating

Bill would rather argue than listen, trying to get answers on why my tires are bald at 20k miles and he just wants to fight. Oil changes take much too long. No reason I should be there 1+ hour everyti More

by KoreyFreeborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 19, 2025

Courtesy Mitsubishi responded

Korey, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 05, 2025

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Employee Rating

Car is a lemon. Overheated less than 24hrs after purchase with lights on the dashboard.. 5 days into July still having the same issue More

by ktate311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Santos, Peter Boursiquot

Jul 09, 2025

Courtesy Mitsubishi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 03, 2025

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Employee Rating

Very personable. They answer all of your questions if they don't have an answer they will find it out. I've had my car for about 5 years and only done business with t More

by CBR600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Milheiro

Jul 03, 2025

Courtesy Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

June 27, 2025

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Employee Rating

The dealership is great bout my last 2 vehicles from them no issues make sure to see tony More

by andrewmachado21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2025

Courtesy Mitsubishi responded

Thank you so much for choosing Courtesy Mitsubishi! Please let us know if we can be of any more assistance.

June 24, 2025

Dealership Rating
Employee Rating

the courtesy mitsubishi service department is fantastic. all the technicians are knowledgeable and friendly. the system they have online to make appointments is very easy. I highly recommend courtesy mi More

by teresaprimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Courtesy Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Courtesy Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!

June 15, 2025

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Employee Rating

Bad customer service. Dirty dealership never going back. Robbing people with extra money. Save yourself going there and get robbed More

by alii_7611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Courtesy Mitsubishi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. My name is PETER B and i can be reach at 508 761-9700 or 508 944-9258 Looking forward to talk to you.

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