Bill Case

Purchased a 2020 Jeep Compass from Right Way West Branch MI. Not at all Happy, Only had it for 12 Days and very little driving done in town. Jeep overheated, blew the head gasket. When taken to Timmy Ti MI. Not at all Happy, Only had it for 12 Days and very little driving done in town. Jeep overheated, blew the head gasket. When taken to Timmy Tire, said head gasket was blown. Heard that one of the workers drove my Jeep home to Tawas, kept overnight and took back next morning. All without my permission. Came back working on changing head gasket and found out yesterday that half top of engine had to be replaced. Car is still sitting at Timmy Tire now for at least a week now. So in the mean time still sitting on a 17000 dollar Jeep that I don’t have. I didn’t authorize them to drive my jeep home I believe Right Way did of which they had no right to do. I just went to look at cars next thing I know my credit was ran without me authorizing that either. I also heard that head gasket had been replaced a year ago too. I am not happy at all. I was blamed for blowing the head gasket and that I may be responsible for that bill too. So when does that warranty come into affect. The mileage they added to this warranty of 6000 miles or 6 months should take and add on the 80 plus mileage to the warranty along with replacing that gas used for that workers joy ride to Tawas. I worked at a legit dealership and was married to a mechanic so I am not blind as to what should have been done. He knew that head gasket was blown before he took and drove my jeep to Tawas and back.The dealer should have been up front with me about the problems and I might not have purchased. I would like to get this taken care of so I don’t have to take this to court but I will if I have too. I don’t want a dead horse back. Margaret White 248-508-3587 More

Report | Print

Costumer service was great and the buying process was made very easy. Thank you for making this a great experience made very easy. Thank you for making this a great experience More

by SUEBEE2347 Verified Customer Verified Customer

Report | Print

After I signed the papers, they treated me Poorly when signing the papers felt rushed was more worried about me buying extras later on that night found out that they over charge me $100 per month. They di signing the papers felt rushed was more worried about me buying extras later on that night found out that they over charge me $100 per month. They did fix the problem the next day but stressed me out when purchasing the vehicle was handed the keys and I put my license plate on myself. Worst carbine experience of my life would never purchase another car there. More

by JAGIUS123 Verified Customer Verified Customer

Report | Print

I had the greatest experience working with Garber! Every person I dealt with was very knowledgeable & a pleasure to do business with! I will refer all friends & family to Garber!! Thank you for your w Every person I dealt with was very knowledgeable & a pleasure to do business with! I will refer all friends & family to Garber!! Thank you for your wonderful service! More

by MELISSA.KALEYTA Verified Customer Verified Customer

Report | Print

The Manager at this Dealership is very unprofessional. I have too much to type so I will just leave art this! I will never purchase another vehicle from this dealership ever again. I have too much to type so I will just leave art this! I will never purchase another vehicle from this dealership ever again. More

by NWADE061106 Verified Customer Verified Customer

Report | Print

It was a quick and easy time. Everyone was nice and professional. Will be coming back. Everyone was nice and professional. Will be coming back. More

Report | Print

Very friendly and I really like that they remembered me and understood my situation, and because I’m retired and don’t drive often they recommended me to come in for a oil change every 11 months. and understood my situation, and because I’m retired and don’t drive often they recommended me to come in for a oil change every 11 months. More

by JACKIE3586 Verified Customer Verified Customer

Report | Print

Bill Case is an excellent salesman and we really appreciate the fact that he sold us another Jeep after all of this time. Valuable Asset to your business. appreciate the fact that he sold us another Jeep after all of this time. Valuable Asset to your business. More

by paarra914@gmail.com Verified Customer Verified Customer

Report | Print

Always there to help. Goes above and beyond to make sure you are taken care of and satisfied the first time. Goes above and beyond to make sure you are taken care of and satisfied the first time. More

by ALLENGV0780 Verified Customer Verified Customer

Report | Print

It was a very easy process to purchase my new used car. The team was very friendly and there was absolutely no pressure. I worked with Mike Weinert and Bill Case. By far the easiest purchase I have had so The team was very friendly and there was absolutely no pressure. I worked with Mike Weinert and Bill Case. By far the easiest purchase I have had so far. More

by DAILEYDPM Verified Customer Verified Customer

Report | Print