Bill DiDonoto

Bought 3 cars here in a span of 1 year. Dave and Brandon were great to deal with. Always keeping prices fair and simple. Bill from finance was awesome. Thank you Dave and Brandon were great to deal with. Always keeping prices fair and simple. Bill from finance was awesome. Thank you More

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John Whitbeck was fantastic! He definitely makes the car buying experience less stressful, and is a no pressure kind of guy! Very Professional! I have wanted a for a Toyota Ta He definitely makes the car buying experience less stressful, and is a no pressure kind of guy! Very Professional! I have wanted a for a Toyota Tacoma for quite some time now. This dealer had a very fair price on the car and John was excellent! They aren’t lying about no fees either! Bill in financing was also excellent, honestly until now I have never met a finance manager I liked. But Bill was excellent and very personable. Was able to get me the rate I wanted and even get me a full Toyota Warranty! I can honestly say Bill is the first finance manager I have ever met that truly has the customers best interests in mind. More

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This most pleasant car buying experience I ever had, As advertised there were no games or last-minute surprises-hidden fees. I saw a car on-line I liked, and I checked the Car Fax and Kelley Blue Book valu advertised there were no games or last-minute surprises-hidden fees. I saw a car on-line I liked, and I checked the Car Fax and Kelley Blue Book value, The car was right on the mark for fair market value. I went to the dealership and the car had already been sold. The salesmen Troy took my name and number and told me he would give me a call in another similar car came in. The next day Troy called and informed me that the person who bought the car I wanted backed out of the deal and that it was now available again. I went to the dealership the next day inspected the car and test drove it. The car had been fully serviced & detailed and had four new tires installed. There was no haggling because the price was right, and the deal was done. The was the most stress-free car buying experience I ever had with no buyer's remorse. I thank Troy and Finance Manager Bill D for making it such an easy and pleasant car buying experience. More

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This dealership lied about everything car was not in the shape as advertised. They messed the car up trying to fix the leather seat that they lied about it. I would not recommend they and r overpriced. shape as advertised. They messed the car up trying to fix the leather seat that they lied about it. I would not recommend they and r overpriced. More

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Following Anthony Louis' superb advice about purchasing a used car at Smith Haven CJDR, I made a planned decision to stop by and talk with a Used Car Sales Consultant. I met Troy Fitchter. He is an outstand used car at Smith Haven CJDR, I made a planned decision to stop by and talk with a Used Car Sales Consultant. I met Troy Fitchter. He is an outstanding Used Car Sales Consultant for Smith Haven CJDR. We sat down for about an hour and discussed the mechanics of trading in and purchasing a used car from Smith Haven CJDR. Troy Fitchter skillfully guided the purchase process through each decision point. He kept me informed, always providing me the best possible course of action as a customer. Troy Fitchter's CJDR industry knowledge and experience was on full display from start to finish. I benefited greatly from his meetings and look forward to working with him in the future for my next vehicle purchase from Smith Haven CJDR. More

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BAD CUSTOMER SERVICE, FIRST I WAS SOLD A CAR THAT WAS SUPPOSED TO BE E85 CAPABLE,AND IT WAS NOT,HAD TO RETURN AND GET SOMETHING ELSE,I GOT 2018 DODGE CARAVAN,PAID FOR XTRA FIRST I WAS SOLD A CAR THAT WAS SUPPOSED TO BE E85 CAPABLE,AND IT WAS NOT,HAD TO RETURN AND GET SOMETHING ELSE,I GOT 2018 DODGE CARAVAN,PAID FOR XTRA WARRANTY,HAD A PROBLEM WITH THE KEY ,THAT WAS COVERED UNDER WARRANTY,THEY SAID IT WASNT AND CHARGED ME 299.81 FOR 1 KEY, THEN AT A LATER DATE IT WAS PROVEN THAT IT WAS COVERED,BY MY RECEIPT AND IN THERE COMPUTER,SO INSTEAD OF REFUNDING ME ,I WAITED WHILE THEY WERE ON PHONE ON HOLD WITH KEY PLACE,THEY SAID IT WAS A MISTAKE ,BUT I WAS NOT REFUNDED.THEY SAID THEY WERE GOING TO WORK ON IT.NEXT DAY .I ALSO FOUND ANOTHER RECEIPT WHERE THEY CHARGED ME FOR, THAT WAS COVERED,THEY SEE IT WAS A MISTAKE BUT I STILL WAS NOT REFUNDED,I WAS TOLD TO PERSUE SMALL CLAIMS COURT.THERE WAS NO QUESTION THAT IT WAS A MISTAKE ,IT WAS PROVEN ,BUT NOT TO CORRECT IT RIGHT AWAY ,THAT IS EVEN A BIGGER MISTAKE...,THEY STILL HAVE NOT RESOLVED THIS,...PURSUING LEGAL ACTION,AS RECOMENDED BY THEM * # 1 week later resolved More

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Professional, Courteous and a pleasure to deal with. Thats right.... Can you believe a pleasure buying a used auto. Incredibly rare. These folks were no pressure, no gimmicks, personable and most impor Thats right.... Can you believe a pleasure buying a used auto. Incredibly rare. These folks were no pressure, no gimmicks, personable and most important honest.. I left there with a car which I love and felt was a good deal. I met my salesman Bob Giummuli while shopping for an auto with my daughter earlier this year... Closed on that deal and I vowed to return soon. I met Bob recently for the purchase of my own car. He matched me with the deal I was looking for once again. I couldnt be more satisfied. I will continue to recommend and definately will return for the purchase of my next auto. Dan Kelley Lake Grove, NY More

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Great Experience Shopping For A Used Car. We were looking for a Dodge Grand Caravan so we desided to take a trip to Smithhaven Chrysler Jeep Dodge - Used Cars. We were greeted by Adam Schwartz We were looking for a Dodge Grand Caravan so we desided to take a trip to Smithhaven Chrysler Jeep Dodge - Used Cars. We were greeted by Adam Schwartz who showed us a Gray 2016 Grand Caravan. Adam was a very knowledgeable, friendly and helpful person. We felt comfortable with him right away. We closed the deal on the van but could not take delivery for a week, he said that would be ok. He was Quick to get back to us with any Questions or requests we had. More

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Honest and easiest it’s been for me to buy a truck I traded in my little ford transit for a new ram 1500. Brett Weissbard the manager did everything he could to make this deal happen. He followed thr I traded in my little ford transit for a new ram 1500. Brett Weissbard the manager did everything he could to make this deal happen. He followed through on everything he said he will and then he hooked me up with James Campbell my salesman. James knew his trucks. I need to tow a trailer and he was telling me which trucks would do what I need. He showed me a bunch of options. This guy was great and full of knowledge. I highly recommend going there first. Me and my wife will be buying all our vehicles from them from now on. More

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Great honest dealership to purchase a new or used vehicle Had the greatest experience with one of the best salesman Mike O'Carroll. I would definitely recommend this dealership if you are looking for a new or Had the greatest experience with one of the best salesman Mike O'Carroll. I would definitely recommend this dealership if you are looking for a new or used vehicle, they go above and beyond! The worked with us with the financing so we could walk away with a great affordable SUV! We left here confident until this day they still make us priority. Great dealership and highly recommend and ask for our salesman Mike! More

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