Bill Matariyeh

Kelly Nissan were welcoming, very professional, and friendly. We did not feel pressured and once we found the car we wanted they were very smooth with the process and explained everything. friendly. We did not feel pressured and once we found the car we wanted they were very smooth with the process and explained everything. More

by MOANDMASE Verified Customer Verified Customer

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Crooks and Liars This place is HORRIBLE!! After finding a car online that I liked I submitted a credit app. I got called by these guys and they ran my credit. I have This place is HORRIBLE!! After finding a car online that I liked I submitted a credit app. I got called by these guys and they ran my credit. I have no credit, never had anything financed ever! No debt, $5000 a month income with proof, and a fully paid for Range Rover for trade in. They assured me I was approved and harassed me all day until I came down. When I got there they showed me the car. Then they started with xx that is would be hard to get me approved. While I was sitting there VW called and told me they had me fully approved and ever went over the financing, interest rate and payments for a 2018 VW Passet, however I didn’t want a $30,000 car. These guys come back and tell me they can’t get me approved with ANYONE on the car I wanted, but I could drive out of here with a 2015 Corolla. I drove it and agreed and then more xx happens. Then someone from finance comes out and says my bank statements and income verification from the employer isn’t good enough. The xxxxxx throws the papers at me and gets up and walks away. I leave and call VW back. Sitting in my garage right now is a brand new 2018 VW Passet R-Line. Didn’t have the first issue. However these idiots couldn’t get me approved on a $20,000 Nissan. Don’t even waste your time with this place. They are total liars and crooks. Go to VW in Joliet. More

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I give this Nissan dealership a "10". From the moment I walked in the door I was greeted with respect and a smile. They did not have the particular model of the car I wanted, and Joe told me he w moment I walked in the door I was greeted with respect and a smile. They did not have the particular model of the car I wanted, and Joe told me he was 99.9% sure he could get it for me, and for the price I wanted. Two days later, Tony Paramo called me with my car. There was no hassle whatsoever. Purchasing a car as a single woman, that meant so much to me. Tony actually came in on his day off to deliver the car to me. Not only did he go over the car, he gave me a tour of the dealership, service center and introduced me to service manager, so I would know where to bring my car for service tune ups. Rick the business manager, was totally professional, showing me different options to extend warranty, etc. again, with no pressure whatsoever. I would totally recommend this dealership and will purchase another car from them in the future. Pam from Chicago, IL More

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