Bill Thorpe
Bill Thorpe at Byers Ford

Bill Thorpe

Finance Director

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.7
128 Reviews
4.7

128 Reviews

Write a Review

128 Reviews of Bill Thorpe

August 27, 2025

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Employee Rating

Non-pressure. Easy to work with. Kept their word and gave me a fair deal. More

by bgoldbach012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook

Aug 29, 2025

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team easy to work with and that we delivered on our promises with a fair deal. Your feedback means the world to us and reinforces our commitment to providing honest, no-pressure service. We truly appreciate your trust in us and look forward to serving you again in the future.

August 14, 2025

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They do a good job,they seem to give you options on what needs looked over More

by thomas5773
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to know you appreciate the options we provide and our attention to detail. Your feedback means a lot to us, and we look forward to serving you again.

August 04, 2025

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I bought a new F-150 from Byers Ford and have very happy with my purchase. I got a good deal and they have a great service department. They’re always on time with maintenance appointments and they took go More

by charlesmamula
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Byers Ford responded

Thank you so much for sharing your experience! We're thrilled you’re happy with your new F-150 and the service you've received. It’s great to hear our team has taken good care of you and your vehicles—we’ll keep striving to provide top-notch service every time. Enjoy the ride, and we look forward to seeing you again!

August 02, 2025

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From finding my new Jeep online and reaching out, the Byers team were cordial, professional and inviting. Mark Morgan made the buying experience well worth the 2 hour trip down from Toledo. More

by JoshW
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan

Aug 04, 2025

Byers Ford responded

Thank you for the fantastic review! We're so glad to hear that Mark and the Byers team made your Jeep-buying experience smooth and worth the trip. We truly appreciate you choosing us and hope you enjoy every mile in your new Jeep!

July 18, 2025

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Very trustworthy and friendly do very good quality work they only fit what needs to be done More

by glen53366
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Recommend Dealer
Yes
Jul 21, 2025

Byers Ford responded

Thank you so much for your kind words! We’re delighted to know you found our work trustworthy and of high quality. It means a lot to us that our approach to only addressing what’s necessary resonated with you. We look forward to helping you again in the future!

July 15, 2025

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I have been a customer for over 10 years. Always has provided excellent customer service. More

by rjbmann
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Recommend Dealer
Yes
Jul 16, 2025

Byers Ford responded

Thank you for being such a loyal customer for over 10 years! Your kind words about our service mean the world to us. We’re so grateful for your continued trust and support, and we look forward to serving you for many more years to come.

July 12, 2025

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Friendly competent personnel who give you accurate information about how long it will take to service your car. More

by Andrew brenner
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Recommend Dealer
Yes
Jul 15, 2025

Byers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team provided accurate information and made your service experience a pleasant one. Providing friendly and reliable service is always our top priority, and it means so much to know we’ve earned your trust.

July 10, 2025

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Facility was clean Our salesman Wes was polite courte and knew the product well Unfortunately I live 60 miles away and will not be using the service department. I think the outside could be cleaned up More

by gshfr48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wesley Blakemore

Jul 11, 2025

Byers Ford responded

Thank you for your feedback! We're so glad to hear that Wes provided polite and knowledgeable service and that you found our facility clean. We appreciate your suggestion about the outdoor area and will certainly take it into consideration. While we're sorry you won't be visiting our service department due to the distance, we’re grateful for your visit. If there's anything we can assist with in the future, don’t hesitate to reach out!

July 03, 2025

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Extremely fast and delightful. The entire experience was above any I've heard from a dealer. More

by micah12
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Byers Ford responded

Thank you so much for your kind words and wonderful review! We're beyond delighted to hear that your experience exceeded expectations and that we could make the process both fast and enjoyable for you. Your satisfaction means everything to us, and we're honored to have earned your trust. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

July 01, 2025

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Always have been taken great care of at Byers… From Mark Morgan, finance and the service dept. Top shelf team there. More

by Tangydad
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks, Carson Trafzer , Mark Morgan

Jul 02, 2025

Byers Ford responded

Thank you so much for your kind words! It’s always a pleasure to hear when our customers feel well taken care of. We’re thrilled to know that Mark Morgan and the rest of our finance and service teams have provided you with top-notch support. Your feedback truly means the world to us, and I’ll be sure to pass along your wonderful comments to the team. We’re here whenever you need us and look forward to assisting you again in the future

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