Billy Herbert

Galleria BMW responded

Thank you so much for this incredible review! We truly appreciate you recognizing that great service after delivery is what makes the difference. Billy is an absolute asset to our service department, and we love hearing how much trust and confidence he’s earned from you. Introducing him to your spouse, JR, says it all—when our clients feel that level of comfort and care, we know we’re doing things right. We’re grateful for your loyalty and look forward to continuing to take great care of you for many years to come.

Galleria BMW responded

Thank you for your continued loyalty! We truly appreciate you choosing Galleria BMW again and again for your 5 Series leases. Sonya West is outstanding at what she does, and it’s wonderful to hear how much you trust her to handle every detail and secure the best possible deal. We’re grateful for your continued business and look forward to assisting you for many more BMWs to come.

Galleria BMW responded

Thank you so much for your continued trust and for sharing your experience with us. We’re honored that this is your third vehicle with Sonya and your second with Galleria — relationships like this mean everything to us. We’re delighted to hear that Sonya’s personal care and attention continue to stand out, and that our service department has gone above and beyond to support you and your family. Providing that level of comfort and consistency is exactly what we strive for. We truly appreciate your loyalty and look forward to being here for you for many miles to come. If you ever need anything, please don’t hesitate to reach out!

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

Galleria BMW responded

Kane, Thank you so much for your service and for sharing your wonderful feedback! We’re thrilled to hear that Sonya made your first BMW experience such a memorable one. Her knowledge, honesty, and genuine care for her customers truly set her apart. We’re honored to have earned your trust and look forward to welcoming you back for many more BMWs in the future!

Galleria BMW responded

mylexus, Thank you so much for your kind words and business. We truly could not be more pleased to hear that you had a knowledgable, courteous, organized, nice, attentive, and hospitable time working with our entire dealership and team. We really appreciate you, and we hope to continue to work with you in the future! Thank you!!

Galleria BMW responded

Pperry89, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Katie made your car-buying process easy, enjoyable, and stress-free. She truly takes pride in going the extra mile for her customers, and your feedback means the world to her and our entire team. We appreciate your recommendation and hope you’re loving your new vehicle!

Galleria BMW responded

dsquillario75, Thank you so much for your business and kind words. We are so pleased to hear that you love your new BMW! If there is anything else that we can assist you with in the future, please do not hesitate to reach out!

Galleria BMW responded

Margaret, Thank you so much for taking the time to share such kind words about our entire dealership and team. We truly could not be happier to hear that you had such a helpful, knowledgable, friendly, and helpful time working with us. If there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate your business and trust, and we are so grateful to have you as part of our Galleria BMW Family!

Galleria BMW responded

melyoung60, Thank you so much for your continued business and trust. We really appreciate your kind words about Michelle, Austin, and our service department. If there if anything else that we can further assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!