Billy Wilcox

Service was excellent. They let me use a courtesy car while it was being serviced very pleased with results. Thank you, Alderman. They let me use a courtesy car while it was being serviced very pleased with results. Thank you, Alderman. More

by adamfraley13 Verified Customer Verified Customer

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I recently brought my car to Alderman Automotive for routine service and was blown away by their professionalism and attention to detail. From the friendly, knowledgeable staff who explained every step routine service and was blown away by their professionalism and attention to detail. From the friendly, knowledgeable staff who explained every step to the quick turnaround time, they made the entire process effortless. 100% would recommend! More

by travis78 Verified Customer Verified Customer

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Great experience! Thoroughly explained the service. Price was competitive. Would definitely recommend to friends and family! Thoroughly explained the service. Price was competitive. Would definitely recommend to friends and family! More

by wilcox.w Verified Customer Verified Customer

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Matt is the best! !! Thanks for everything guys!!! Took care of 2 problems in 1! MyCar looks and runs better!!! Im happy cars happy!!! Thanks dawgs !! Thanks for everything guys!!! Took care of 2 problems in 1! MyCar looks and runs better!!! Im happy cars happy!!! Thanks dawgs More

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You guys are the best Matt rocks! !! Thanks for fixing and getting glass put in!!! I appreciate you so much!!!! My car looks and runs great! !! Thanks for fixing and getting glass put in!!! I appreciate you so much!!!! My car looks and runs great! More

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Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. More

by rappoport.beth Verified Customer Verified Customer

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Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them More

by ellenkayray Verified Customer Verified Customer

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This place absolutely screws people over. I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they are I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they aren’t discussed. Terrible customer service from beginning to end. The car died during a test drive and we couldn’t get ahold of anyone to come assist. Absolutely terrible terrible place to purchase a car. Would never ever recommend. More

by knyapp11 Verified Customer Verified Customer

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Took my car for service and the inspection due light wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability withou wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability without even investigating. More

by tolaassan Verified Customer Verified Customer

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The Service Department quickly diagnosed the issue and were able to have the repair completed the next day! My car is very happy now and so am I. were able to have the repair completed the next day! My car is very happy now and so am I. More

by JANEJAMES0302 Verified Customer Verified Customer

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