Bob Bolen
Bob Bolen at Big City Cars / The Auto Brokers

Bob Bolen

Owner

Big City Cars / The Auto Brokers

4910 Lima Rd
Fort Wayne, IN 46808

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45 Reviews

Hi, I’m Bob—a proud family man, lifelong sports fan, and active member of our community. When I’m not spending time with my family, you’ll likely find me on the field coaching football or baseball. I’m passionate about giving back and stay involved in a variety of local projects and activities. Whether it’s through sports or service, I love making a positive impact right here at home.

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rated

45 Reviews

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Dealership Experience

12 yrs, 9 mos

Industry Experience

29 yrs, 1 mo

Languages Spoken

English English

45 Reviews of Bob Bolen

June 04, 2025

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Employee Rating

Best price best deal I could find anywhere. The salesperson followed up after the sale and made sure I had no problems. By far the best buying experience I’ve ever had. I’ve sent two family m More

by Roger D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Bliznos

June 04, 2025

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Great experience , friendly , awesome serive . Everyone was helpful. I have a really great time with Greg Pargeon! More

by nescamilla0923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 03, 2025

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Greg devotes himself to diligently securing the best loans possible for the customers. His dedication is apparent in the well-documented and continued success of the company, as a whole, and with the sa More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 24, 2022

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JR and the entire staff went above and beyond to get us in the car we were looking for. The whole experience from start to finish was one of the best we have had at a dealership. More

by troystahly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 18, 2022

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Bob Bolen and Tim Ditonto were patient over a one month period to help me find the right car for me. Thank you guys. Best place to buy a car in Ft Wayne is BIG CITY CARS. More

by a.weller520
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 26, 2021

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Joe and Eddie helped us get the car we wanted and was nice really recommend bug city cars! More

by Katelynrodenbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 13, 2021

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They found the right vehicle for me and they even delivered it to my front door! They are absolutely amazing! I would recommend them to anyone who is on a budget! They fit a better car with my needs More

by kerryelder102488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared

September 19, 2020

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these people are thieves. Bought a truck and the dealer switched the tires off of a f250 and put rancid tires on my 150. They are crooks and not to be trusted. Tried to resolve this issue and was told to p More

by jamesbowen675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 27, 2020

Big City Cars / The Auto Brokers responded

First James didn't buy a truck from us. James is an uncle of the purchaser. The purchaser bought a truck from us drove it home and had the truck for almost 2 months before his mother called about a tire problem. The man that made this review is the uncle. The actual buyer has never called us with ANY concerns. We received a call from the buyers mother after the buyer had the truck for a couple months and drove a few thousand miles. The mother sent us photo of completely trashed tires. This is the only thing we can agree on. In ALL my life i have never seen anything like this. It looked like someone had chiseled chucks out of the tires. I've never seen anything like it. What i can say is the mother of the buyer stated in her own words that her son was washing the mud off his truck when he noticed it. The second thing the mother told us was he work's for a land scape arrogation company. After many deliberation we the dealership agreed to give the buyer 3 tires and they pay for the fourth . we felt this was a reasonable resolution. The mother then started a conspiracy theory about us switching tires right after they bought the truck. We asked the mother if we supplied her with the video of the purchase showing her the truck was never touched as it was the exact way she purchased it would she apologize. This is when she went on a TIRADE because we could supply video PROOF her accusations were false. This is when she started using the N WORD! Still to this day we have never spoken to the buyer as he obviously knows what happen to his truck while in his possession. I'm not a rocket scientist but a young man in his 20's washing mud off his truck finds gouges in his tires obviously knows why. Anyone who would like to hear and see the video and phone recordings feel free to contact us. This is the craziest experience i have ever experienced in 25 years of the auto industry.

November 04, 2019

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Employee Rating

Dustin was great to work with! He got us approved and worked very hard! With low payments! Would go back anytime. We appreciate you Dustin! More

by Alexis
Recommend Dealer
Yes

Other Employees Tagged: Gary Hamilton

September 25, 2019

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Employee Rating

Awesome Experience I wasn't sure what I wanted, but I stopped in and looked around. My sales person (Bob - I think he was one of the owners or managers) was great. He More

by J Cassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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