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Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.2
129 Reviews
4.2

129 Reviews

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129 Reviews of Bob Hurst

November 16, 2025

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Employee Rating

My service is always quick and the staff is always courtesy. I never have a issue when I come in for service. More

by BGLASS305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Upchurch, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley

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November 15, 2025

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I told de agent to check something in my car and he did something else. More

by MANUEL5819
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 16, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us, Manuel. We understand that there was a miscommunication regarding your vehicle at Buddy Chevrolet. We appreciate your feedback and encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, the Team at Buddy Chevrolet

November 13, 2025

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Keep up the excellent service. Make sure your business is important to all citizens. Respect is important. More

by RKING11692
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Service Time
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Recommend Dealer
Yes
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Nov 14, 2025

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your support and are committed to providing excellent service at Buddy Chevrolet. Your feedback reinforces our dedication to respecting and serving our community. We look forward to welcoming you back soon! Sincerely, the Team at Buddy Chevrolet

November 11, 2025

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Service center personnel was friendly with quick service. I ordered some paint and some other things without issue and upfront about cost. Very good experience. More

by wpjhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaquan Kerr , Travis and Mr. Harvey

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Nov 12, 2025

Buddy Chevrolet responded

Thank you for your kind words! We’re pleased to hear that you had a great experience at Buddy Chevrolet. Our service team strives to provide quick and friendly service, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again soon! Sincerely, the Team at Buddy Chevrolet

November 06, 2025

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Employee Rating

Got in got out in a reasonable time, beautiful experience, and the coffee was good.... More

by Hugh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 06, 2025

Buddy Chevrolet responded

Thank you, Hugh! We appreciate your positive feedback about your experience at Buddy Chevrolet. We're glad to hear you enjoyed the service and the coffee. We look forward to welcoming you back next time! Sincerely, the Team at Buddy Chevrolet

October 31, 2025

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The headlight that was replaced was not properly fixed. When driving at night you will notice that the light is not aligned to give direct vision. I will return it to correct the problem. More

by TKOMBA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 31, 2025

Buddy Chevrolet responded

Thank you for your feedback. We understand your concern regarding the headlight alignment and appreciate you bringing this to our attention. Please feel free to contact Buddy Chevrolet to arrange a time for us to correct the issue. We are committed to ensuring your satisfaction and look forward to resolving this for you. Sincerely, the Team at Buddy Chevrolet

October 31, 2025

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The service advisor was probably new. Lack of knowledge. And didn't have the tools to deal with customer service and the team repairing car. Poor skill on Giving feed back to loyal custom More

by TERRYMYRICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Harvey Jones

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Oct 31, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us, Terry. We appreciate your loyalty to Buddy Chevrolet over the past 18 years. Your feedback regarding our service advisor's knowledge and customer service is important, and we will address it with our team to ensure we meet our customers' expectations. We encourage you to reach out directly to discuss your experience further. We are committed to improving our service and taking care of our loyal customers like you. Thank you again for your valuable feedback. Sincerely, the Team at Buddy Chevrolet

October 30, 2025

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Buddy Chevrolet always gets my truck on and out regardless of the time I come in More

by SHELLBEASLEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2025

Buddy Chevrolet responded

Thank you for your review! We're happy to hear that Buddy Chevrolet consistently provides you with quick service for your truck. We appreciate your trust in us and look forward to serving you again soon. Sincerely, the Team at Buddy Chevrolet

October 29, 2025

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Employee Rating

Changed oil and did reset my oil light still reading empty now I can't rest it More

by DAVISLATRICE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Buddy Chevrolet responded

Thank you for sharing your feedback, Latrice. We understand that having the oil light correctly reset is important for your vehicle’s maintenance. At Buddy Chevrolet, we aim to ensure all service tasks are completed thoroughly, and your comments help us review our process. Our team is here to speak with you should you wish to continue the conversation. Your input is valued. Sincerely, the Team at Buddy Chevrolet

October 15, 2025

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Employee Rating

Always great service. Prompt professional and courteous. The prices aren’t bad but more coupons would be appreciated. More

by SMILES4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Buddy Chevrolet responded

Thank you! We’re delighted to hear that you consistently receive great service at Buddy Chevrolet. We appreciate your feedback about the coupons and will certainly take it into consideration. Looking forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

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