Bob Lizanich | Page 15

Poor customer service Previously, my husband had purchased a Kia Optima Hybrid and I leased a Forte. Both times the experience was great. This newest purchase was horrible. Previously, my husband had purchased a Kia Optima Hybrid and I leased a Forte. Both times the experience was great. This newest purchase was horrible. Sales consultant, Arnel, was less than knowledgeable. Did not ask us the proper questions to make this sale perfect. Sales Manager , Mike Schopperth was initially nice, but turned out to be rude and arrogant on the phone. After hanging up on me, I contacted the General Mgr. Bob Lizanich who was apologetic but really offered us nothing. As of today, we still have no registration on this car which I was told was due to Motion Kia not providing the correct paperwork. This car was purchased on October 16! In addition, the sales consultant did not put the inspection sticker in the window and I was told that I should make another trip down to the dealership. This is inexcusable and poor customer service. The only bright spot is the ServiceMgr. Sita Goss and the Finance Mgr, Orlando Sanchez. I will think twice before purchasing from this dealership in the future. More

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Great Experience The experience that Howie and Bob gave us that day was a great and easy one that I would recommend to anyone that is looking for a quick, no nonsense The experience that Howie and Bob gave us that day was a great and easy one that I would recommend to anyone that is looking for a quick, no nonsense and very comfortable experience going to a car dealership. It can be a very stressful and somewhat nervous thing going into a dealership, but the team at Motion Kia makes it such an experience that makes you want to come back again and again. More

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Optima! Overall experience was great. Camille was very helpful and not pushy. I went in for an oil change with the thought to "just look" at cars, and I left Overall experience was great. Camille was very helpful and not pushy. I went in for an oil change with the thought to "just look" at cars, and I left with a 2019 Optima and couldn't be happier. Mike S. was very helpful in working out a price that was what I was looking for as well. Great team environment and great experience. More

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Refreshing to finally have a great experience at a dealer! Everyone from Motion Kia that we dealt with, while leasing our new 2019 Kia Sorento on 8/15/18, were very friendly, caring, knowledgeable and really w Everyone from Motion Kia that we dealt with, while leasing our new 2019 Kia Sorento on 8/15/18, were very friendly, caring, knowledgeable and really worked with us to enable us to stay within our budget. We can not say enough about how wonderful our experience was and we definitely recommend Motion Kia to everyone we know!! If you haven't tried Motion Kia you should because I truly believe and hope you will enjoy your experience as well! Kudos to our wonderful Sales Consultant, Camille Duca, as well as General Manager Bob Lizanich and Sales Manager Sal Albanese who all were instrumental in our experience running extremely smooth and enjoyable! Thanks again Linda & Tony L. More

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