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Bob Miller
Bob Miller at Byers Subaru Dublin

Bob Miller

Subaru Guest Service Specialist

Byers Subaru Dublin

2455 Billingsley Rd
Columbus, OH 43235

4.8
77 Reviews

I have been with Byers Mazda Subaru since the summer of 2003. Helping people solve their transportation needs is important to me. I find it very rewarding to learn the needs of my customers and help find solutions. Outside of the dealership, I am involved with my own business of working with children with puppets and mascot costume shows. Tommy Toothbrush, Eddie Eyeglasses, and Bobbi Buckle-Up are just a few of my creations. My wife, Jane and I have been married for 21 years and have 3 boys - Preston-19, Luke-15, and Micah-12.

4.8

77 Reviews

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Dealership Experience

22 yrs, 5 mos

77 Reviews of Bob Miller

November 15, 2025

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Employee Rating

Came in for routine service. Didn't require an appointment. Work was done pretty quickly, waiting room was quite comfortable. More

by CRAIG P
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zach Jenkins

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Nov 17, 2025

Byers Subaru Dublin responded

Thank you for your kind words! We're so glad to hear that you had a quick and comfortable experience during your recent service visit. We appreciate you choosing us and hope to see you again soon.

November 01, 2025

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Employee Rating

This was the first service appointment for my new car and I was amazed at how quickly the check up was completed. Everyone was very friendly and there was a nice waiting area. More

by victoriamu2
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Service Time
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Recommend Dealer
Yes
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Nov 03, 2025

Byers Subaru Dublin responded

Thank you so much for sharing your experience with us! We're thrilled to hear that your first service appointment went smoothly and that our team made you feel welcome. Providing quick, friendly service is always our goal, and we're glad we could deliver that for you. We look forward to seeing you again for your next visit!

October 29, 2025

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Employee Rating

Thesales process was good until I met with the finance guy who, when I declined the additional warranty, was argumentative, pushy, said I was rude. More

by badwheel89
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zach Jenkins

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Oct 30, 2025

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We sincerely apologize that your experience with our finance department did not meet your expectations and fell short of the high standard of service we aim to provide. We take your comments very seriously and will be addressing this internally to ensure it doesn't happen again. We value your business and hope to have the opportunity to provide you with a better experience in the future.

October 24, 2025

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Employee Rating

Bob Miller was great. Jessie was very informative about the loan. Had a good experience with Byers Subaru. More

by johnnieg392
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Sneed

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Oct 27, 2025

Byers Subaru Dublin responded

Thank you for sharing your positive experience! We're so happy to hear that Bob and Jessie provided you with great, informative service. We appreciate your business and look forward to seeing you again at Byers Subaru.

October 13, 2025

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Employee Rating

Quick, no extras, but miles are less than total time owned therefore should be easier More

by fish740
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Haskins, Zach Jenkins, Chad Sneed, Bob Gaunt, Joe Day

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Oct 14, 2025

Byers Subaru Dublin responded

Thank you for taking the time to share your feedback with us. We appreciate you noticing how quick our service is. We would love the opportunity to better understand your comments on the mileage and how we can make your next experience even better. Please feel free to reach out to our team at your convenience.

October 13, 2025

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Employee Rating

They did a very god job. Polite people who were very attentive I will go back More

by TUCKCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Jenkins

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Oct 14, 2025

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our team was polite and attentive. We look forward to seeing you again soon.

October 10, 2025

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Employee Rating

This was our third Subaru we purchased from Byers Dublin. They are fantastic to work with and we will continue going to them because of our previous experiences. More

by jh162106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Jenkins

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Oct 13, 2025

Byers Subaru Dublin responded

Thank you for your wonderful review! We're so happy to hear that you've had another fantastic experience with us. Your loyalty means the world to our team, and we're grateful for your continued trust. We look forward to serving you again in the future!

October 04, 2025

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Employee Rating

Professional, excellent customer service, in and out in surprising time. Thanks! Questions all addressed. Thanks again. More

by stanling331@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Byers Subaru Dublin responded

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you experienced our professional service and efficient timing. It's great to know we were able to address all your questions and exceed your expectations. We truly appreciate your business and look forward to serving you again soon.

September 27, 2025

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Employee Rating

Very courteous and helpful! They answered all my questions and even researched things I wanted to know! More

by kelsianne72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Jenkins, Chad Sneed, Bob Gaunt, Joe Day

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Sep 29, 2025

Byers Subaru Dublin responded

Thank you so much for your wonderful feedback! We're delighted to hear that our team was able to help and answer all of your questions. We always aim to go the extra mile, and it's great to know it made a difference for you. We look forward to assisting you again soon!

September 27, 2025

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Employee Rating

Fast and professional, I always bring my cars to Buyers for services. They are the best! More

by misssadiesundance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Jenkins, Chad Sneed, Bob Gaunt, Joe Day

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Sep 29, 2025

Byers Subaru Dublin responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear you've consistently had a fast and professional experience with us. We look forward to seeing you next time.

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