Bobby Hall
Bobby Hall at Bryan College Station Toyota

Bobby Hall

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Bobby Hall

January 04, 2026

Dealership Rating
Employee Rating

Gian is a knowledgeable sales person. I refer my friends and family to him. Great job More

by bjhallfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 01, 2026

Dealership Rating
Employee Rating

Bobby was fast and extremely professional and meet my needs completely. He worked with me and for me. More

by lslaton61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

Bobby Hall is an excellent person to work with. He is friendly and professional. He takes the time to answer all of my questions. All of the maintenance my older Toyota needs is performed quickl More

by sandallynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 27, 2025

Dealership Rating
Employee Rating

I walked in and Jessie was the first oerson I saw, he sat and looked at me for quite a while before asking me if he could help me, he was good during sale but once purchased I could tell he was ready to get More

by DKMCC123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad Jessie was helpful during the sale, but we are sorry for the concerns you raised after the purchase. Clear communication about payments and refunds is critical, and we regret that this was not handled in a way that built trust. We take your feedback seriously and are reviewing this internally to ensure better transparency. If you are open to it, please contact us so we can review your situation and provide any assistance we can. Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

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Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2025

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Employee Rating

I appreciate the thorough service you provide to me each & every time I come in for my maintenance or repairs. God bless the men & women working in your service department! More

by TLGOGETIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Bryan College Station Toyota responded

Thank you for your kind words and appreciation. It’s great to hear that you consistently receive thorough service, and we appreciate your support for the service team. They work hard to ensure every visit goes smoothly! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2025

Dealership Rating
Employee Rating

I purchased my second Highlander at BCS Toyota and have continued to use them for service care. I appreciate still having the same reliable service person, Bobby Hall, who is always so efficient and suppo More

by SUNNYSCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Bryan College Station Toyota responded

Thank you for your continued trust in us. We are glad Bobby has been reliable and supportive for both your purchases and service needs. We appreciate your loyalty and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 17, 2025

Dealership Rating
Employee Rating

Check in is easy and efficient. Service work is always done quickly, never had a bad experience with either service or sales. More

by Luis.Porras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback. We are glad to hear that check-in and service have been easy and efficient for you. We appreciate your continued trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2025

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Employee Rating

Kindness and courtesy go a long way with me. I've always been treated with the greatest of respect. I will certainly be back the next time I need service. More

by MWALKER923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Bryan College Station Toyota responded

Thank you for your kind words. We are glad you have consistently received respectful, courteous service. We look forward to welcoming you back whenever you need assistance! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2025

Dealership Rating
Employee Rating

Great service, they were very prompt, effective, and welcoming. It was a great experience and I'd definitely go back. More

by alexg
Recommend Dealer
Yes
Dec 15, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear our team was prompt, effective, and welcoming during your visit. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

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